Front Desk Agents-Renaissance Raleigh Hotel-$15.00 per hour

Concord Hospitality Enterprises; Raleigh (NC); On-site; Full time

Job summary

A leading company in the hospitality industry is seeking Front Desk Agents for their Renaissance Raleigh Hotel. This entry-level position offers competitive wages and benefits, including health plans and career growth opportunities. Ideal candidates will have a passion for customer service and a positive attitude. Join a supportive team dedicated to providing excellent guest experiences.

Benefits

Health Plans

Life Insurance

Disability Options

401K

Tuition Assistance

Discounted Hotel Stays

Training

Career Growth Opportunities

Qualifications

• Positive personality and strong sense of responsibility required.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Assist guests efficiently and courteously.
• Maintain high service and hospitality standards.
• Address guest concerns promptly.

Skills

Customer Service

Communication

Problem Solving

Job description

Front Desk Agents - Renaissance Raleigh Hotel - $15.00 per hour

Join to apply for the Front Desk Agents - Renaissance Raleigh Hotel - $15.00 per hour role at Concord Hospitality Enterprises.

Job Details

Posted 5 days ago. Be among the first 25 applicants.

Position Overview

Renaissance Raleigh North Hills Hotel is seeking Front Desk Agents!

Shift: Must have a flexible work schedule, including nights, weekends, and holidays.

We value individuals passionate about serving others. As a front desk agent, you'll be at the heart of guest interactions, influencing their overall experience. If you enjoy engaging with people, possess a positive personality, and have a strong sense of responsibility, this role is ideal for you!

Responsibilities

• Assist guests efficiently, courteously, and professionally at all times.
• Maintain high service and hospitality standards.
• Address guest concerns promptly and satisfactorily.
• Post charges, handle payments, and follow cash procedures.
• Manage guest mail and messages professionally and privately.
• Be knowledgeable about hotel brands and programs.
• Communicate effectively with departments and management about guest feedback.
• Respond quickly to calls, visitors, and team requests at the front desk.
• Know hotel safety and emergency procedures.

Why Work With Us?

Benefits for Full-Time Employees include competitive wages, health plans, life insurance, disability options, 401K, tuition assistance, discounted hotel stays, training, and career growth opportunities.

Our culture is rooted in our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We prioritize a positive work environment and value our associates, offering a supportive and engaging workplace. If you take pride in your work and want to grow with a caring company, contact us now!

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Hospitality
• Industry: Hospitality

Referrals can double your chances of interview success. Get notified about new Front Desk jobs in Raleigh, NC.