Front Desk Agent - Yellowstone National Park

Xanterra; New York (NY); On-site; Full time

Job summary

Join the Lodging team in Yellowstone National Park as a Front Desk Agent for the fall season. Experience the park's beauty while delivering legendary hospitality. Enjoy low-cost housing, free laundry, and unique adventure experiences in a welcoming community.

Benefits

Employee Assistance Programs

Free Park Passes

Discounts at Local Communities

$350 Referral Bonus

Qualifications

• Management or supervisory experience preferred.
• Excellent interpersonal skills; a 'people-person'.

Responsibilities

• Address guest issues professionally to ensure satisfaction.
• Assist with reservations and promote park activities.
• Handle guest payments and finalize accounts.

Skills

Interpersonal Skills

Communication

Sales

Cash Handling

Tools

Microsoft Outlook

Job description

Front Desk Agent - Yellowstone National Park

Pay $15.75 - $17.00 / hour

Location: Yellowstone National Park/Wyoming

Live. Work. Explore. Join us for the FALL SEASON on the Lodging team in Yellowstone National Park!

Experience the magic of Yellowstone in the fall! Enjoy cool temperatures, geysers erupting against vibrant fall colors, and wildlife sightings. As part of our Lodging team for 2-3 months, you'll immerse yourself in the park's natural beauty and deliver legendary hospitality to our guests.

Job Summary:

Housekeepers (Room Attendants) are responsible for cleaning, restocking, and maintaining hotel or cabin rooms, ensuring a tidy and safe environment for guests.

The Details:

• Position Type: Seasonal
• Season Dates: August - Mid October
• Pay: $15.75-17.00/hr
• Schedule: Typically 40 hours/week, 5 days (may include weekends, evenings, and holidays)

Why Yellowstone?

Join a welcoming community passionate about the environment and memorable guest experiences. As part of Xanterra Travel Collection, the primary concessionaire in Yellowstone, we are proud stewards of the park.

Life in Yellowstone:

• Low-cost employee housing and meals
• Free on-site laundry, Wi-Fi (limited), utilities included
• No Wyoming state taxes
• Opportunities for growth and upward mobility
• Meet diverse people from around the world

Benefits and Perks:

• Employee Assistance, Wellness, and Learning Programs
• Free park passes, recreation programs, discounts at medical clinics, local communities, retail, lodging, and travel
• $350 Referral Bonus
• Unique adventure experience

Responsibilities:

• Address guest issues professionally to ensure satisfaction
• Document complaints properly
• Assist with reservations and promote park activities
• Handle guest payments and finalize accounts
• Promote donations and environmental programs
• Follow cash procedures securely
• Post charges and balance receipts
• Answer phones courteously
• Perform additional duties as assigned

Qualifications:

• Excellent interpersonal skills; a 'people-person'
• Management or supervisory experience preferred
• Proficiency with Microsoft Outlook
• Strong communication, sales, and cash handling skills

Physical Requirements:

• Lifting up to 30 lbs
• Making beds, bending, kneeling, stretching
• Standing for long periods, walking stairs and outdoors

We are an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.