Front Desk Agent - Winter Seasonal

White Elephant Aspen; Aspen (CO); On-site; USD 25,000 - 39,000; Part time

Job summary

White Elephant Aspen is seeking a Winter Seasonal Front Desk Agent to welcome guests with warmth, professionalism, and a keen eye for detail during Aspen's peak ski season and summer bustle.

Join a luxury hospitality team delivering high-touch service, coordinating check-ins and concierge requests, and sharing Aspen's dining and activity recommendations with guests.

Ideal candidates thrive in a fast-paced, guest-focused environment and adapt to seasonal shifts and high-altitude operations.

Qualifications

• Excellent communication and organizational skills.
• Comfortable using hotel systems (Maestro and ALICE experience is a plus).
• Friendly, team-oriented, and guest-focused.
• Able to adapt to Aspen's seasonal demands and high-altitude environment.

Responsibilities

• Greet and assist guests with warmth and efficiency
• Handle check-ins, check-outs, and reservation processes
• Coordinate guest services with concierge, bell/door, and housekeeping teams
• Respond to guest inquiries and resolve issues with professionalism and care
• Share your knowledge of Aspen's best dining, outdoor experiences, and cultural events

Skills

Excellent communication

Organizational skills

Maestro and ALICE

Tools

Maestro

ALICE

Job description

Join our White Elephant Aspen Team, part of White Elephant Resorts, a collection of award-winning boutique hotels and luxury resorts in Nantucket, Palm Beach, and Aspen.

Are you passionate about luxury hospitality and thrive in a fast-paced, guest-focused environment? White Elephant Aspen is looking for a Winter SeasonalFront Desk Agent who brings professionalism, warmth, and attention to detail to every interaction.

As the first point of contact for our guests, you'll play a key role in delivering the personalized, high-touch service that defines the White Elephant experience- whether it's during Aspen's peak ski season or the vibrant summer months.

Key Responsibilities:

• Greet and assist guests with warmth and efficiency
• Handle check-ins, check-outs, and reservation processes
• Coordinate guest services with concierge, bell/door, and housekeeping teams
• Respond to guest inquiries and resolve issues with professionalism and care
• Share your knowledge of Aspen's best dining, outdoor experiences, and cultural events

Qualifications:

• Excellent communication and organizational skills
• Comfortable using hotel systems (Maestro andALICEexperience is a plus)
• Friendly, team-oriented, and guest-focused
• Able to adapt to Aspen's seasonal demands and high-altitude environment

Rated by The Boston Globe as one of the Top Places to Work in Massachusetts, we are proud to offer a supportive and rewarding environment across all of our premier properties, including White Elephant Nantucket, The Wauwinet, Jared Coffin House, The Cottages at the Nantucket Boat Basin, Nantucket Boat basin, White Elephant Palm Beach and White Elephant Aspen.

Be part of a team that delivers award-winning service in one of the most breathtaking destinations in the world. We offer a collaborative work culture, career development opportunities, and the chance to make a lasting impact on every guest’s stay.