Front Desk Agent (Weekends)

General Hotels Corporation; Corydon (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance Options

Company Paid Life Insurance

Company Paid Telemedicine

Supplemental Life Insurance

401(k) with company match

Earned Wage Access

Company Paid Employee Assistance Program

Perks through Benefit Hub

Generous Time Off Package

Job summary

A leading hotel management company is seeking a Weekend Front Desk Agent to provide excellent customer service at our Corydon location. Responsibilities include greeting guests, checking them in and out, answering inquiries, maintaining records, and managing transactions. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask under pressure. Benefits include comprehensive insurance options, 401(k) with company match, and generous time off. Join our team to enhance guest experiences.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and accuracy.
• Ability to work well under pressure.
• Proficiency in using hotel front desk software and equipment.
• Basic math skills.
• Flexibility to work different shifts, including weekends and holidays.

Responsibilities

• Greeting guests as they arrive at the hotel.
• Checking guests in and out of the hotel.
• Answering phone calls and responding to emails.
• Assisting guests with any questions or concerns.
• Maintaining accurate records of guest information and room assignments.
• Handling cash and credit card transactions.
• Providing information about hotel amenities and local attractions.
• Ensuring the front desk area is clean and organized.

Skills

Strong communication skills

Ability to multitask

Attention to detail

Ability to work under pressure

Proficiency in front desk software

Basic math skills

Flexibility to work different shifts

Tools

Front desk software & equipment

Job description

Location: Hampton Inn Corydon, 2455 Landmark Ave NE, Corydon, IN

Job Id: 12672

# of Openings: 1

We are looking for a Weekend Front Desk Agent (7am-3pm) to join our hotel team! The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable.

The Front Desk Agent is responsible for a variety of tasks, including:

• Greeting guests as they arrive at the hotel
• Checking guests in and out of the hotel
• Answering phone calls and responding to emails
• Assisting guests with any questions or concerns they may have
• Maintaining accurate records of guest information and room assignments
• Handling cash and credit card transactions
• Providing information about hotel amenities and local attractions
• Ensuring that the front desk area is clean and organized

The ideal candidate for this position will possess the following skills:

• Strong communication skills, both verbal and written
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy
• Ability to work well under pressure
• Proficiency in using hotel front desk software and equipment
• Basic math skills
• Flexibility to work different shifts, including weekends and holidays

Benefits include:

• Medical, Dental, and Vision Insurance Options
• Company Paid Life Insurance
• Company Paid Telemedicine
• Supplemental Life Insurance
• 401(k) with company match
• Earned Wage Access (“on-demand pay”)
• Company Paid Employee Assistance Program
• Perks through Benefit Hub
• Generous Time Off Package

General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.