Front Desk Agent - TownePlace Suites: Wentzville, MO

Midas Hospitality; Wentzville (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking hospitality company as a Front Desk Agent at TownePlace Suites in Wentzville, MO. This role offers the opportunity to engage with guests, manage reservations, and ensure a seamless check-in experience. With a focus on employee growth and a supportive work environment, this position is ideal for those passionate about customer service and hospitality. Enjoy a range of benefits including robust PTO policies, medical coverage, and 401(k) matching. Step into a role where your contributions truly matter in creating memorable guest experiences.

Benefits

Growth and development opportunities

Robust PTO policies

Medical, Dental, Vision coverage

401(k) matching

Employee Assistance Program

Discounted products and services

Qualifications

• Previous experience as a Front Desk Agent preferred.
• Customer service experience is required.

Responsibilities

• Greet, register, and assign rooms to guests, issue keys, and provide directions.
• Manage incoming mail and faxes for guests.

Skills

Customer Service

Front Desk Operations

Job description

Front Desk Agent - TownePlace Suites: Wentzville, MO

Join us as a Front Desk Agent at TownePlace Suites, Wentzville, MO, with Midas Hospitality.

Position: PM Shift (3PM - 11PM)

About Midas Hospitality: Recognized as one of the Top 100 U.S. Employers in 2021, Midas Hospitality operates over 40 hotels across 14 states, focusing on select-service and extended-stay properties with brands like Marriott, Hilton, and IHG. We prioritize our people, offering growth opportunities, benefits, and a supportive work environment.

Responsibilities:

• Greet, register, and assign rooms to guests, issue keys, and provide directions.
• Manage incoming mail and faxes for guests.
• Respond to inquiries about hotel services, reservations, and local information.
• Maintain records of room availability and guest accounts.
• Compute bills, process payments, and handle reservations.

Qualifications:

• Previous experience as a Front Desk Agent preferred.
• Customer service experience is required.

Benefits:

• Growth and development opportunities
• Robust PTO policies
• Medical, Dental, Vision coverage
• 401(k) matching
• Employee Assistance Program
• Discounted products and services

Midas Hospitality is an equal opportunity, drug-free workplace. For more information, visit www.midashospitality.com.