Front Desk Agent- Springhill Suites: Overland Park/Leawood, KS

Midas Hospitality; Overland Park (KS); On-site; USD 28,000 - 35,000; Full time

Job summary

Midas Hospitality is seeking a Front Desk Agent for their Springhill Suites hotel in Overland Park, KS. The role focuses on guest reception, managing reservations, and providing exceptional customer service in a hospitality setting.

Benefits

PTO

Health coverage

401k

Qualifications

• Previous experience as a Front Desk Agent preferred.
• Customer service experience required.

Responsibilities

• Greeting, registering, and assigning rooms to guests.
• Handling incoming mail and faxes for guests.
• Responding to inquiries about hotel services.

Skills

Customer service

Job description

Front Desk Agent - Springhill Suites: Overland Park/Leawood, KS

Join Midas Hospitality as a Front Desk Agent at the Springhill Suites hotel in Overland Park, KS. This role involves welcoming guests, managing reservations, and providing excellent customer service.

Responsibilities include:

• Greeting, registering, and assigning rooms to guests, issuing room keys, and providing directions.
• Handling incoming mail and faxes for guests.
• Responding to inquiries about hotel services, reservations, and local information.
• Maintaining records of room availability and guest accounts.
• Billing, collecting payments, and managing reservations.

Ideal Candidate:

• Previous experience as a Front Desk Agent preferred.
• Customer service experience required.

About Midas Hospitality:

Since 2006, Midas Hospitality has grown to over 1,000 employees, operating 40+ hotels across 14 states, partnering with brands like Marriott, Hilton, and IHG. We prioritize people and offer growth opportunities and benefits such as PTO, health coverage, 401k, and more.

Additional Information:

• Seniority level: Entry level
• Employment type: Full-time
• Industry: Hospitality