Front Desk Agent-Rooms-Hotel Zephyr - Fisherman's Wharf

California Jobs; San Francisco (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

A renowned hotel located at Fisherman's Wharf is urgently seeking a Front Desk Agent to join its team. The ideal candidate will play a key role in providing guests with top-notch service, managing check-ins and check-outs, and offering assistance with inquiries and complaints. Join a vibrant team in a dynamic work environment!

Qualifications

• Experience in customer service roles is preferred.
• Strong communication skills necessary for guest interactions.
• Ability to handle complaints and issue resolutions efficiently.

Responsibilities

• Greet and welcome guests with a warm and friendly attitude.
• Efficiently handle check-in and check-out procedures.
• Provide information about hotel facilities and local attractions.

Skills

Guest Service

Communication

Problem Solving

Job description

Front Desk Agent - Rooms - Hotel Zephyr - Fisherman's Wharf

Davidson Hospitality Group - 18431

Position: Guest Service / Concierge

Responsibilities:

1. Greet and welcome guests with a warm and friendly attitude.
2. Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.
3. Provide information about hotel facilities, services, and local attractions.
4. Respond to guest inquiries and resolve any issues or complaints promptly and professionally.
5. Process guest payments and maintain accurate records.
6. Maintain the cleanliness and organization of the front desk area.

Note: Hiring Immediately >>

About the company

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