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Front Desk Agent - Powell - Bullfrog Resort and Marina

Aramark

Bullfrog (UT)

On-site

USD 30,000 - 40,000

Full time

26 days ago

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Job summary

A leading company in hospitality seeks a Front Desk Agent responsible for ensuring guest satisfaction through reservations and guest services at Bullfrog Resort and Marina. Ideal candidates will have prior guest services and cash handling experience, showcasing excellent interpersonal and organizational skills.

Qualifications

  • Previous guest services experience required.
  • Previous cash handling experience preferred.
  • Strong interpersonal and communication skills, both verbal and written.

Responsibilities

  • Greet and provide excellent customer service to guests.
  • Book reservations and coordinate registration processes.
  • Coordinate the resolution of guest concerns.

Skills

Customer service skills
Interpersonal skills
Communication skills
Organizational skills
Attention to detail

Job description

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Title: Front Desk Agent - Powell - Bullfrog Resort and Marina

Requisition #: 586125

Location:

Bullfrog, UT, US, 84533

Job Description

The Hospitality Worker II is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities may vary by location based on client requirements and business needs.

Job Responsibilities
  • Greet and provide excellent customer service to guests, anticipating their needs.
  • Provide guests with directions, travel information, and details about available services and points of interest.
  • Book reservations, rentals, and coordinate registration processes.
  • Operate a register and/or software system to complete transactions.
  • Answer phone calls and emails, delivering messages as needed.
  • Maintain a positive attitude and excellent customer service towards guests, customers, and co-workers.
  • Coordinate the resolution of guest concerns.
  • Communicate closely with all departments to ensure a seamless guest experience.

At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and customers. Job duties may change or new ones may be assigned without formal notice.

Qualifications
  • Previous guest services experience required.
  • Previous cash handling experience preferred.
  • Excellent customer service skills.
  • Strong interpersonal and communication skills, both verbal and written.
  • Organizational skills, accuracy, and attention to detail.
Education
About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

We believe every employee should enjoy equal employment opportunity and participate fully in all aspects of the company. We do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.

About Aramark

The people of Aramark serve millions of guests daily through food and facilities services in 15 countries. We aim to develop talents, fuel passions, and empower professional growth. Learn more at our careers page or connect with us on Facebook, Instagram, and Twitter.

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