Front Desk Agent (Part-time) - Moxy Downtown, DC

Remington Hospitality; Washington (District of Columbia); On-site; USD 28,000 - 36,000; Part time

Job summary

A leading company in the hospitality sector is seeking a Front Desk Agent for a part-time role at Moxy Downtown, DC. The successful candidate will be responsible for greeting guests, managing reservations, and handling cash transactions. This entry-level position offers an opportunity to develop skills in customer service and hotel operations in a dynamic environment.

Qualifications

• Entry level position requiring customer service skills.
• Knowledge of hotel rates and reservation procedures.

Responsibilities

• Greet and check in guests professionally.
• Manage cash handling and hotel charges accurately.
• Assist with reservations and special requests.

Skills

Communication

Cash Handling

Job description

Front Desk Agent (Part-time) - Moxy Downtown, DC

Join to apply for the Front Desk Agent (Part-time) - Moxy Downtown, DC role at Remington Hospitality.

Job Details

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately, and efficiently post all charges.
• Have complete working knowledge of the Front Office computer or manual system, including all daily transactions and less frequent tasks.
• Manage cash handling accurately, including receiving cash, checks, and credit card information for hotel charges, and making correct change.
• Review reservations with special requests and work to block rooms accordingly.
• Know hotel rates, discounts, and how to handle each.
• Understand reservations and procedures, including taking same-day reservations efficiently (approximately 2 minutes). Follow cancellation and relocation procedures when necessary.

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industry: Hospitality

Referrals can increase your chances of interviewing at Remington Hospitality by 2x.

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