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An established industry player in hospitality is seeking a dedicated Guest Service Associate to join their team. In this dynamic role, you will be the face of the company, ensuring every guest feels welcomed and valued. Your responsibilities will include processing check-ins and check-outs, assisting guests with reservations, and providing information about local attractions. With a commitment to excellence, you will help maintain the high standards of service that this company is known for. If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced environment, this opportunity is perfect for you.
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!
This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled