Front Desk Agent (Part-Time)

Hilton Grand Vacations; Koloa (HI); On-site; USD 37,195 - 44,083; Part time

Benefits offered by this job

Medical, Dental and Vision insurance

Paid Time Off

Retirement plan (401K)

Discounted travel

Stock purchase program

Job summary

Hilton Grand Vacations in Hawaii (Koloa) seeks a Front Desk Agent to deliver the highest level of guest satisfaction to members, owners and guests, ensuring hospitality, professionalism, and consistency across service.

This part-time role is scheduled for 3–4 days per week with 8-hour shifts, including mornings, daytime, evenings or overnight hours. A strong commitment to guest service and weekend availability is essential.

Qualifications

• Guest service excellence required.
• Flexible schedule including weekends and holidays.

Responsibilities

• Provide exceptional guest satisfaction to members, owners and guests.
• Work a 3–4 day per week schedule with 8-hour shifts, including mornings, daytime, evenings or overnight hours.

Job description

As the Front Desk Agent, you will be responsible for providing the highest level of guest satisfaction to members, owners and guests to ensure the continuous delivery of hospitality, professionalism, and consistency.

Here's why you'll love it here!

We offer an excellent benefits package to our full-time Team Members that include:

• Salary: $27.72 per hour
• Medical, Dental and Vision insurance from day one.
• Generous Paid Time Off Program including paid vacation, paid holidays and paid sick leave.
• Financial Wellness- 401K plan with company match, life insurance, company stock purchase program.
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe.
• Team Member Recognition and numerous learning and advancement opportunities
• and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Schedule Details:

Our Front Office Department operates 24 hours a day, 7 days a week. This part-time position is scheduled for 3–4 days per week, with 8-hour shifts that may include morning, daytime, evening, and overnight hours. Must be available to work weekends and holidays, as schedules are based on operational needs.