Front Desk Agent (m/f/d/nA)

Ameron München Motorworld; New York (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading company in the hospitality sector as part of the Front Office team. You will enhance guest experiences from arrival to departure, ensuring satisfaction and providing insider tips. Enjoy a supportive culture with extensive training and flexible working hours. Be part of a dedicated team that values personal development and offers various employee benefits.

Benefits

Appreciative Culture

Extensive Training

Flexible Working Hours

Job Ticket Allowance

Bike Leasing

Employee Rates

Corporate Health Programs

Team Events

Qualifications

• Experience at the front desk or qualification in the hotel industry.

Responsibilities

• Ensure guest satisfaction from arrival to departure.
• Manage phone calls and guest registrations efficiently.
• Support concierge services and other areas as needed.

Skills

Guest Service

Attention to Detail

Sales Talent

Team Player

Education

Qualification in Hotel Industry

Job description

Permanent employment | Full time, Part time | Front Office | asap

Join Our Front Office Team

1. Enjoy the sound of rolling suitcases and be passionate about guest service? Bring your personality and eagerness to learn!
2. Maintain an uncomplicated, cheerful, and guest-oriented manner to provide our guests with a memorable stay.
3. Handle busy moments with a cool head, managing phone calls, guest arrivals, and registration forms efficiently.
4. Seek daily development and be open to learning new skills.
5. Hold a qualification in the hotel industry or have relevant experience at the front desk.

Your Passion

1. Ensure guest satisfaction from arrival to departure, offering insider tips.
2. Answer phone inquiries with a smile or pass them on seamlessly.
3. Pay close attention to detail to ensure guests sleep in the right room.
4. Use your sales talent to upgrade guests to higher room categories.
5. Be a team player, supporting concierge services and other areas as needed.

Employee Benefits

• Appreciative culture, personal development, and employee encouragement
• Extensive training with over 100 modules
• Flexible working hours tailored to your needs
• Job ticket allowance, Bike leasing, Employee rates, Support in finding accommodation
• Referral bonuses, Corporate health programs, Workwear cost coverage
• Celebration of birthdays and anniversaries, Team events, Healthy meals
• Participation in corporate benefits programs

Apply Now!

We look forward to receiving your application and salary expectations.

Working at Althoff means being part of a dedicated team, applying your personality and skills, and being valued and supported. We invest in your growth through training and a creative, trusting work environment. Join us and become part of our success story, where tradition meets opportunity in an international yet owner-managed setting.