Front Desk Agent -Laidback Luxury in La Jolla

Noble House Hotels & Resorts; San Diego (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a vibrant team at a luxury hotel in Southern California as a Front Desk Agent, where you will create unforgettable experiences for guests from around the world. This highly visible role allows you to showcase the hotel’s amenities and surroundings, making a direct impact on guest satisfaction. Ideal candidates are people-oriented, possess excellent communication skills, and thrive in a fast-paced environment. Be part of an award-winning workplace recognized for its commitment to exceptional service and team culture. If you enjoy meeting new people and providing outstanding hospitality, this opportunity is perfect for you!

Benefits

Health insurance benefits

Team Member discounts

Matching 401k

On-Demand Pay

PTO

Complementary Parking

Meals

Qualifications

• Experience in a hotel/resort environment is preferred.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Interact with guests and provide excellent service.
• Create memorable experiences for guests at the front desk.

Skills

Patience

Empathy

Excellent communication

Interpersonal skills

Problem-solving

Job description

ABOUT US:

From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.

THE JOB:

As a Front Desk Agent, you will have the opportunity to meet and interact with people from all over the world! Our Front Desk Agents proudly showcase our hotel, amenities, and surroundings. The Front Desk Agent is a highly visible role in which you directly impact the guests' stay and have the ability to create memorable experiences for our guests.

YOU:

To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem-solving. This role as Front Desk Agent requires skills such as patience, empathy, and a desire to make memorable experiences and provide excellent service for our guests.

OUR CULTURE:

Be part of our award-winning team named TOP Workplace in San Diego 2022-2024 and TOP Workplace USA 2023-2025 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. People who best fit Estancia La Jolla are sharp, hardworking team players. We look for candidates with experience in having fun!

THE OFFER:

In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Noble House Hotel & Resorts family, Matching 401k (After 1 year), On-Demand Pay (Earned wage access before payday!), PTO, Complementary Parking, and Meals.

THE IDEAL CANDIDATE WILL HAVE:

1. Experience within a Hotel/Resort environment.
2. Previous customer-related experience as an asset.
3. Excellent communication skills and a professional presentation.
4. Strong interpersonal and problem-solving abilities.
5. Highly responsible & reliable, must be able to work evenings, weekends, holidays, and overnight shifts.

If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply!

Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D.

EEO Statement:

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.