Front Desk Agent- Jekyll Island Club

Noble House Hotels & Resorts; Georgia; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Front Desk Agent to join their vibrant team at a beautiful resort. In this role, you will be the welcoming face for guests, ensuring they have an unforgettable experience from check-in to check-out. Your friendly and professional demeanor will help create a warm atmosphere, making guests feel appreciated and valued. With a strong focus on exceptional service, this position offers a unique opportunity to work in a stunning environment while being part of a dedicated team that values growth and camaraderie. If you thrive in a dynamic setting and love making people happy, this is the perfect opportunity for you!

Benefits

Competitive pay

Affordable medical, dental, and vision insurance

401k plan with employer matching

Complimentary meals

Paid time off and holidays

Free Jekyll Island annual parking pass

Food & hotel discounts

Career growth opportunities

On-Demand Pay

Qualifications

• Dynamic personality with a friendly and professional demeanor.
• Ability to assist guests with check-in, check-out, and requests.

Responsibilities

• Be the face of the arrival team, providing memorable guest experiences.
• Assist guests with inquiries about the property and local attractions.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma

Job description

Description

Join Our Team and Enjoy:

- FREE Jekyll Island Annual Parking Pass

- FREE Team Member Meals

The RESORT:

Experience the history and grandeur of the Jekyll Island Club Resort and the Jekyll Ocean Club Resort, two of the newest properties in the Noble House Hotels & Resorts collection. Truly an icon with so many stories to tell. Along with accommodations at the two resorts, and the Cottages, there are 5 F&B outlets, extensive in-door and outdoor event venues, and comprehensive recreational activities on the island. Come and be a part of the excitement and spend every day in sunny paradise with beautiful views!

The JOB

As the Front Desk Agent, your friendly, energetic and professional personality will be the face of the arrival team. Front Desk Agents have the opportunity to provide memorable guest experiences! In this position, you will assist our guests with check-in, check-out and any request they have during their stay. Your standard response will become “yes, absolutely!”.

Positioned in the lobby of the resort, the Front Desk is a hub for guests to receive information and ask questions about the property and the local area attractions. We are looking for an individual with a dynamic personality to take ownership of guests from all backgrounds to make them feel welcome and appreciated.

The BENEFITS:

In return, you are rewarded with a competitive compensation package, including:

• Competitive pay
• Affordable medical, dental, vision, long-term and short-term disability, and life insurance benefits. Pet insurance too!
• 401k plan with employer matching after 1 year
• Complimentary meals
• Paid time off and holidays
• Free Jekyll Island annual parking pass
• Food & hotel discounts at Noble House Hotels & Resorts nationwide, for you and your family
• Career growth opportunities
• On-Demand Pay - Your Pay before Payday

Our CULTURE

The passion of our people is our greatest asset. We are a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and most memorable experiences. People who best fit Jekyll Island Club Resort are sharp, hardworking, and reliable team players.

Our VALUES

A primary focus for Noble House is to impart our core values to each and every team member. These include:

• Rooted In Family
• Stay A While
• Come As You Are
• Pay It Forward
• Do The Right Thing
• Make Things Better
• Happy To Help

Requirements

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.