Front Desk Agent | Inn at Bellefield

Shaner Group; Town of Hyde Park (NY); Vor Ort; USD 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid time off

8 Paid holidays

2 Complimentary hotel stays per year

Zusammenfassung

Inn at Bellefield, a Shaner Hotels property in Hyde Park, NY, seeks a Front Desk Associate to deliver courteous front-desk service, process payments, and assist guests with information and services.

The role involves flexible scheduling, weekend and holiday shifts, and collaborating with housekeeping for room status. Located near the Culinary Institute of America, this 137-suite property offers extended-stay comfort and regional hospitality.

Qualifikationen

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Aufgaben

• Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
• Generate, print, and distribute daily reports to designated departments/personnel.
• Resolve discrepancies on the room status report with Housekeeping.
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Kenntnisse

Customer service

Bilingual English/Spanish

Communication

Ausbildung

High school diploma or equivalent

Jobbeschreibung

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Process all check-ins and check-outs according to established hotel requirements.
• Adhere to payment, cash handling and credit policies/procedures.
• Generate, print, and distribute daily reports to designated departments/personnel.
• Resolve discrepancies on the room status report with Housekeeping.
• Other duties as assigned.

Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Health insurance
• Paid time off
• 8 Paid holidays
• 2 Complimentary night hotel stays per year at any Shaner Hotel property (based on availability)

About the Team

Shaner Hotels has an exceptional opportunity at the Inn at Bellefield in the heart of New York's scenic Hudson River Valley. Located directly across from the renowned Culinary Institute of America, this unique property offers guests an inspiring blend of culinary culture, modern comfort, and timeless Hudson Valley charm.

The 137-suite hotel features spacious accommodations with fully equipped kitchens, comfortable living areas, and thoughtful amenities designed for both extended stays and leisure getaways. Guests can enjoy a distinctive culinary and social experience on property, including a welcoming lounge, outdoor patio with a cozy firepit, and an extensive fitness center.

For meetings, celebrations, and special events, the Inn at Bellefield offers a flexible, multi-purpose gathering space designed to seamlessly accommodate a variety of corporate and social occasions. Its convenient location - less than 90 minutes from New York City—makes it an ideal destination for weekend escapes, business travel, and unforgettable experiences for both domestic and international guests.

If you're passionate about hospitality and creating memorable guest experiences, Inn at Bellefield offers an extraordinary opportunity to grow your career with Shaner Hotels. Join a team dedicated to excellence, innovation, and delivering exceptional service in one of New York's most beautiful destinations.

About Us

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Job Info

• Job Identification 236835
• Posting Date 09/24/2026, 12:50 AM
• Locations 25 Old Vineyard Pl, Hyde Park, NY, 12538, US (On-site)
• Job Schedule Full time
• Full Time or Part Time Full-Time/Part-Time