Front Desk Agent - Housing May Be Available

Vail Resorts; Beaver Creek (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team in a renowned resort, where you will serve as the first point of contact for guests. As a Front Desk Agent, you'll create memorable experiences while enjoying perks like free ski passes and wellness benefits. This role offers a fantastic entry point into the hospitality industry, with opportunities for professional growth. Embrace the chance to work in a beautiful mountain setting, build connections with diverse guests, and enjoy a rewarding career in hospitality. Don't miss out on this exciting opportunity to be part of an innovative company that values its employees and their development.

Benefits

Free Epic Pass

Discounted Lift Tickets

Free Ski Lessons

401(k) Retirement Plan

Employee Assistance Program

Health Insurance

Dental Insurance

Vision Insurance

Excellent Training

Referral Program

Qualifications

• Strong communication skills are essential for interacting with guests.
• Basic computer skills are required for handling reservations.

Responsibilities

• Check guests in and out, ensuring a smooth experience.
• Address customer needs and resolve billing discrepancies.
• Maintain a professional appearance and demeanor at all times.

Skills

Fluent in English

Computer Skills

Job description

Fast Company names Vail Resorts among the World’s Most Innovative Companies of 2024. Learn more here.

Front Desk Agent - Housing May Be Available

Date: Mar 28, 2025

Location: Beaver Creek, CO, US

Company: Beaver Creek Ski Resort

Shift Type: Year Round

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Critical Illness and Accident plans

Job Summary:

As the Front Desk Agent, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Agent is a great starting point with huge potential for upward mobility.

Job Specifications:

Outlet: Pines Lodge & Osprey Hotels

Housing: May Be Available

Expected Pay Range: $21.00 - $23.00/ hour

Shift & Schedule Availability: Full-Time and Part-Time

Skill Level: Entry, Intermediate

Job Responsibilities:

• Work face to face with customers
• Check guests in and out
• Handle all customer needs
• Always maintain a professional appearance and demeanor
• Help resolve discrepancies with guest bills
• Other duties as assigned

Job Requirements:

• Must be able to communicate fluently in English
• Somewhat strong computer skills

The expected pay range is $21.00 - $23.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 507339
Reference Date: 02/25/2025
Job Code Function: Front Office