Front Desk Agent Hotel Clarion Pointe NIGHT AUDIT

Ava Hotels LLC; Sulphur Springs (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

Ava Hotels LLC is seeking a positive, friendly Front Desk Agent to provide exceptional service to hotel guests. The role includes assisting with check-in/out, handling inquiries, and ensuring compliance with hospitality standards. Ideal candidates possess strong communication skills and a commitment to delivering outstanding customer service.

Benefits

Employee discounts

Free uniforms

Flexible scheduling

Career advancement opportunities

Competitive compensation

Qualifications

• Friendly and outgoing personality.
• Knowledge of hospitality industry standards.
• Proficient in English; additional languages are a plus.

Responsibilities

• Assist guests with check-in and check-out processes.
• Handle reservations and respond to inquiries via phone, email, and in person.
• Coordinate with housekeeping regarding room availability.

Skills

Communication

Customer-focused problem-solving

Computer literacy

Job description

Benefits:

• Competitive salary
• Employee discounts
• Free uniforms
• Night Shift 11 PM - 7 AM
• Part-time available

Benefits/Perks:

• Flexible scheduling
• Career advancement opportunities
• Competitive compensation

Job Summary

We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with check-in and check-out processes, issue room keys, and process payments. Responsibilities include maintaining communication with housekeeping to coordinate room availability, answering guest inquiries, and completing paperwork accurately. The ideal candidate possesses excellent communication skills and maintains a positive attitude even in challenging situations. Your goal is to deliver an outstanding customer service experience.

Location

Clarion Pointe, 411 Industrial Dr E, Sulphur Springs, TX 75482

Responsibilities

1. Monitor hotel operations and stay informed about activities
2. Handle reservations and respond to inquiries via phone, email, and in person
3. Build rapport with guests and identify their needs through friendly conversation and open-ended questions
4. Describe features and amenities of guest rooms
5. Ensure compliance with health and quality standards

Qualifications

1. Friendly and outgoing personality
2. Knowledge of hospitality industry standards
3. Proficient in English; additional languages are a plus
4. Computer literacy
5. Customer-focused problem-solving skills
6. Ability to lift up to 30 pounds