Front Desk Agent: Guest Experience Pro (Part-Time, Onsite)

Leadline Inc.; Howey-in-the-Hills (FL); On-site; USD 19,000 - 28,000; Part time

Job summary

Mission Resort + Club in Howey-in-the-Hills, FL is seeking a Front Desk Agent to join our team. Located in Lake County's rolling hills, the award-winning Mission Resort features deluxe accommodations, four distinct restaurants, two 18-hole championship golf courses, a luxury spa, and a wide range of recreational activities.

We pride ourselves on delivering superior service and unrivaled hospitality. As part of MMI Hotel Group—with over 70 years of industry excellence—we’re looking for a

Qualifications

• Minimum 1 year of customer service experience
• Strong communication and interpersonal skills
• Friendly and proactive approach to guest needs

Responsibilities

• Greeting guests and managing check-in/check-out processes
• Handling inquiries, concerns, and requests promptly and professionally
• Managing incoming calls, messages, and guest communications
• Maintaining accurate guest records and processing payments
• Supporting guest activities and contributing to a welcoming environment

Skills

Customer service

Guest interaction

Communication skills

Professionalism

Job description

Mission Resort + Club in Howey-in-the-Hills, FL is seeking a Front Desk Agent to join our team. Located in Lake County's rolling hills, the award-winning Mission Resort features deluxe accommodations, four distinct restaurants, two 18-hole championship golf courses, a luxury spa, and a wide range of recreational activities.

We pride ourselves on delivering superior service and unrivaled hospitality. As part of MMI Hotel Group—with over 70 years of industry excellence—we’re looking for a