Front Desk Agent (Full Time Seasonal 2025)

Little Gem Resorts; Dunes Road (TX, FL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Front Desk Clerk Level I to join their team. This entry-level position offers a fantastic opportunity to engage with guests and provide exceptional customer service. Responsibilities include greeting guests, managing reservations, and ensuring the front desk is well-equipped and organized. Ideal candidates will possess strong communication skills and the ability to thrive in a diverse team environment. If you are looking to start your career in hospitality and enjoy working with people, this role is perfect for you!

Benefits

Competitive Pay

Shared Housing Available

Qualifications

• 0-3 months experience at a hotel, resort, or club preferred.
• Strong communication and interpersonal skills required.

Responsibilities

• Greet guests and provide superb customer service.
• Maintain records and ensure the front desk is presentable.

Skills

Communication Skills

Interpersonal Skills

Basic Computer Skills

Tools

Microsoft Word

Microsoft Outlook

Job description

Overview

Front Desk Clerk Level I is an entry level position with responsibilities that include but are not limited to operating telephones in a polite and friendly manner following proper telephone etiquette, greeting members and guests, assisting with reservations and luggage, distributing resort information and schedules, and collecting and sorting the mail on a daily basis.

Responsibilities

• Greet guests and provide them with superb customer service
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper
• Answer all client questions and incoming calls
• Maintain records and files
• Know and comply with all company policies and procedures regarding safety, security, emergencies, and guest interaction
• Report to work on time and in complete uniform
• Assists in other areas as needed
• Completion of any task requested by a supervisor or member of the management team

Qualifications

• Level I: 0-3 months experience at a hotel, resort, or club preferred
• Strong communication and interpersonal skills along with the ability to work in a diverse team environment
• Proficient in basic computer skills including Microsoft Word and Outlook

Compensation and Benefits:

• Competitive pay according to exerience
• Dorm style and shared housing TBD limited Available