Front Desk Agent Full Time - Ashton Hotel

Remington Hospitality; Fort Worth (TX); On-site; USD 34,000 - 55,000; Full time

Job summary

Remington Hospitality is seeking a Front Desk Agent for the Ashton Hotel in Fort Worth. This full-time position involves welcoming guests, managing reservations, and handling payments. Ideal for entry-level candidates looking to start their career in the hospitality industry.

Qualifications

• Entry-level position.
• Must be able to handle cash transactions and guest inquiries.
• Familiarity with hotel reservation systems preferred.

Responsibilities

• Greet and check in/out guests promptly and professionally.
• Manage cash handling and payments.
• Coordinate reservations and manage special requests.

Skills

Guest communication

Cash handling

Reservations management

Problem-solving

Job description

Front Desk Agent Full Time - Ashton Hotel

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Front Desk Agent Full Time - Ashton Hotel

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• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately and efficiently know how and where to post all charges.
• Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
• Review any reservations with special requests and work to block rooms accordingly.
• Have knowledge of hotel rates, discounts and how to handle each.
• Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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