Front Desk Agent - Full Time

Sanibel Captiva; Sanibel (FL); On-site; USD 28,000 - 40,000; Full time

Job summary

A beautiful hotel in Sanibel is seeking an experienced Front Desk Agent, responsible for welcoming guests, managing check-ins, and ensuring an optimal stay. This full-time position offers competitive compensation based on experience and a variety of company benefits, including health insurance and employee discounts.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

PTO

401k

Employee Discounts

Bonus Opportunities

Qualifications

• 1 year experience as a Front Desk Agent in a brand hotel.
• Must speak, read, and understand English.

Responsibilities

• Greet guests with a friendly welcome and optimize occupancy rates.
• Manage guest check-in/check-out and follow safety protocols.
• Coordinate with hotel departments and report concerns to management.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma

Job description

This position is bonus eligible. $100 sign on bonus after 45 days and an additional $100 bonus after 90 days. Residence Inn by Marriott Sanibel/Fort Myers is seeking an experienced Front Desk Agent for their beautiful hotel! Compensation is based on experience. Must have open availability, including evenings, weekends, and holidays. Company benefits include health, vision, dental, PTO, 401k, employee discounts, and much more.

Essential Job Functions

• Greet guests immediately with a friendly and sincere welcome. Maintain eye contact, use a positive tone, listen actively, and respond appropriately.
• Use selling techniques to optimize occupancy and rates while ensuring accurate information is provided about hotel facilities.
• Maintain cash bank per guidelines, follow accounting procedures, handle guest room keys securely, and protect guest information.
• Coordinate with all hotel departments, stay informed about front office operations, attend meetings, and report concerns to management.
• Manage guest check-in/check-out efficiently, ensure compliance with safety protocols, and promptly address hazards.
• Full-time hours available. Must be able to work flexible work hours/schedule, including evenings, weekends, and holidays.
• This position is bonus eligible. $100 sign-on bonus after 45 days and an additional $100 bonus after 90 days.
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Experience/Education

High school diploma or general education degree or equivalent combination of education and experience preferred. Must speak, read, and understand English.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

Qualifications

Education

Required

High School or better.

Experience

Required

1 year:

Previous experience as a Front Desk Agent in a brand hotel

1 year:

Previous experience as a Front Desk Agent in a brand hotel

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review theKnow Your Rights notice from the Department of Labor.