Front Desk Agent for Springhill Suites - Little Rock, AR $15

Midas Hospitality; Little Rock (AR); On-site; USD 10,000 - 60,000; Full time

Job summary

Midas Hospitality is seeking a Front Desk Agent for Springhill Suites in Little Rock, AR. The role involves greeting guests, managing reservations, and providing information about hotel services. Ideal candidates will have customer service experience and a passion for hospitality.

Benefits

Learning and development opportunities

Robust PTO policies

Medical, Dental, and Vision coverage

401(k) matching

Employee Assistance Program

Discounts on products and services

Qualifications

• Previous experience as a Front Desk Agent preferred.
• Customer service experience required.

Responsibilities

• Greet, register, and assign rooms to guests.
• Manage incoming mail and faxes for guests.
• Respond to inquiries about hotel services and reservations.

Skills

Customer Service

Job description

Front Desk Agent for Springhill Suites - Little Rock, AR $15

Join us as a Front Desk Agent at Springhill Suites in Little Rock, AR with Midas Hospitality.

Position Overview

Midas Hospitality, recognized as one of the Top 100 U.S. Employers in 2021, is seeking a dynamic Front Desk Agent to join our team. This role involves greeting and assisting guests, managing reservations, and handling guest inquiries.

Responsibilities

1. Greet, register, and assign rooms to guests, issue keys, and provide directions.
2. Manage incoming mail and faxes for guests.
3. Respond to inquiries about hotel services, local attractions, and reservations.
4. Maintain records of room availability and guest accounts.
5. Compute bills, process payments, and make change.
6. Make, confirm, and cancel reservations as needed.

Ideal Candidate

• Previous experience as a Front Desk Agent is preferred.
• Customer service experience is required.

About Midas Hospitality

Founded in 2006, Midas Hospitality now operates over 40 hotels across 14 states, focusing on select-service and extended-stay properties with brands like Marriott, Hilton, and IHG. We prioritize our people, offering growth opportunities, benefits, and a supportive work environment.

Benefits

• Learning and development opportunities
• Robust PTO policies
• Medical, Dental, and Vision coverage
• 401(k) matching
• Employee Assistance Program
• Discounts on products and services

Salary: $14 - $15 per hour

Midas Hospitality is an equal opportunity employer and a drug-free workplace.