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Front Desk Agent for Fairfield Inn & Suites - Chesterfield, MO

Midas Hospitality

Chesterfield (MO)

On-site

USD 28,000 - 38,000

Full time

30 days ago

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Job summary

Join a leading hospitality organization as an Evening Front Desk Agent at Fairfield Inn & Suites in Chesterfield, MO. In this role, you'll be responsible for greeting guests, managing reservations, and addressing inquiries to ensure a seamless guest experience. Experience in customer service is a must, and there's an opportunity for growth within a people-first culture.

Benefits

Growth and development tools and access to learning
Robust PTO policies
Medical/Dental/Vision Coverage
401k matching
Employee Assistance Program
Discounted products and services

Qualifications

  • Previous experience as a Front Desk Agent preferred.
  • Experience in a customer service industry required.

Responsibilities

  • Greets, registers, and assigns rooms to guests.
  • Answers inquiries regarding hotel services and reservations.
  • Computes bills and collects payments from guests.

Skills

Customer Service

Job description

Evening Front Desk Agent - Fairfield Inn & Suites


Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.


Start Your Journey with Midas Hospitality:

Midas Hospitality is seeking a dynamic Evening Front Desk Agent to join our team at the Fairfield Inn & Suites located in Chesterfield, MO. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.


What You Will Be Doing:

  • Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
  • Sorts incoming mail and faxes for guests.
  • Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
  • Keeps records of room availability and guests' accounts.
  • Computes bill, collects payment, and makes change for guests.
  • Makes, confirms, and cancels reservations.

The Ideal Candidate:

  • Previous experience as a Front Desk Agent is preferred
  • Experience in a customer service industry is required

About Us:

From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.

As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.

Please visit our website for more information: www.midashospitality.com


We offer a range of benefits including, but not limited to:

  • Growth and development tools and access to learning
  • Robust PTO policies
  • Medical/Dental/Vision Coverage
  • 401k matching
  • Employee Assistance Program
  • Discounted products and services

Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.

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