Front Desk Agent- Element: Richardson, TX

Midas Hospitality; Richardson (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hospitality company is seeking a Front Desk Agent for its Element Hotel in Richardson, TX. This part-time position requires welcoming guests, managing reservations, and ensuring customer satisfaction. Ideal candidates have prior experience in hospitality or customer service, and excellent communication skills. Join a dynamic team that values growth, diversity, and employee contribution.

Benefits

Growth and development tools and access to learning

Robust PTO policies

Medical/Dental/Vision Coverage

401k matching

Employee Assistance Program

Discounted products and services

Qualifications

• Previous experience as a Front Desk Agent is preferred.
• Experience in a customer service industry is required.

Responsibilities

• Greets and registers guests, assigns rooms, and issues room keys.
• Handles inquiries about hotel services and assists with reservations.
• Keeps records of room availability and computes bills.

Skills

Customer Service

Communication

Job description

Front Desk Agent Part Time 2 to 3 days a week-Element Hotel, Richardson, TX

Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by Mogul Recruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.

Start Your Journey with Midas Hospitality:

Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Element hotel located in Richardson, TX. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.

What You Will Be Doing:

• Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
• Sorts incoming mail and faxes for guests.
• Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
• Keeps records of room availability and guests' accounts.
• Computes bill, collects payment, and makes change for guests.
• Makes, confirms, and cancels reservations.
• Assist with Food and Beverage if needed.
• Stock up Gift Shop and Front Desk Items.

The Ideal Candidate:

• Previous experience as a Front Desk Agent is preferred
• Experience in a customer service industry is required

About Us:

From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.

As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.

Please visit our website for more information: www.midashospitality.com

We offer a range of benefits including, but not limited to:

• Growth and development tools and access to learning
• Robust PTO policies
• Medical/Dental/Vision Coverage
• 401k matching
• Employee Assistance Program
• Discounted products and services

Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.