Front Desk Agent - Dallas Embassy Suites Gallery

Remington Hospitality; Dallas (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a dynamic team as a Front Desk Agent at a prominent hotel in Dallas. This entry-level position is perfect for individuals passionate about hospitality and customer service. You will be the first point of contact for guests, ensuring a warm welcome and efficient check-in/check-out processes. Your role will involve managing reservations, handling transactions, and maintaining knowledge of hotel rates and procedures. This is an excellent opportunity to grow in the hospitality industry while working in a supportive and friendly environment.

Qualifications

• Entry-level position with a focus on customer service.
• Knowledge of hospitality management is beneficial.

Responsibilities

• Greeting guests and managing check-in/check-out processes.
• Handling reservations and managing special requests.

Skills

Customer Service

Hospitality Management

Job description

Job Title

Front Desk Agent - Dallas Embassy Suites Gallery at Remington Hospitality

Job Description

We are seeking a friendly and efficient Front Desk Agent to join our team. Responsibilities include:

1. Greeting guests and managing check-in/check-out processes professionally and promptly.
2. Assisting with pre-registration and reservation blocking as needed.
3. Accurately posting all charges and managing cash, checks, and credit card transactions.
4. Maintaining comprehensive knowledge of the Front Office system and daily transactions.
5. Handling reservations, including same-day bookings, and managing special requests and room blocks.
6. Understanding hotel rates, discounts, and cancellation procedures.

Qualifications

• Entry-level position
• Part-time employment
• Knowledge of hospitality management and customer service