Front Desk Agent at The Chatham Inn

Noble House Hotels & Resorts; North Carolina; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a Front Desk Team Member for their luxurious boutique hotel. This role is pivotal in crafting memorable experiences for guests, requiring a passion for hospitality and a commitment to service excellence. The ideal candidate will thrive in a dynamic environment, showcasing their personality while ensuring guest satisfaction. With a focus on individual distinction and collective soul, this opportunity offers a vibrant workplace culture where team members can shine. Join a forward-thinking company that values diversity and inclusion, and be part of a team that celebrates unique perspectives and backgrounds.

Benefits

On Demand Pay

Team Member Discounts

Family/Friend Discounts

Qualifications

• Previous experience in customer service or front desk preferred.
• Knowledge of local area is a plus.

Responsibilities

• Create exceptional experiences for guests at the front desk.
• Work with a team committed to providing excellent guest service.

Skills

Customer Service

Front Desk Operations

Knowledge of Local Area

Job description

Description

WE ARE

Introducing our newest property with Noble House Hotels & Resorts - The Chatham Inn, Cape Cod’s only Relais & Châteaux and Forbes Five-Star hotel. A luxurious boutique hotel with 19 guest rooms that blends the soul of a historic inn with modern decor and amenities, along with a fine dining restaurant and wine bar.

We are looking for a Front Desk Team Member for Season 2025

OUR CULTURE | Individual Distinction, Collective Soul

At Noble House Hotels & Resorts, our philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun.

A day in the life...

The Front Desk team member will create exceptional experiences for each of our guests and will work with a team that has a commitment to provide the finest in guest service.

Please note: For schedules, they will vary; we are open to AM or PM shifts for the season.

Requirements

You own this if you have…

1. Previous experience at a front desk or in customer service is preferred (with Relais & Chateaux/Forbes 4 or 5 Star preferred)
2. Knowledge of the local area would be great

We’ve got you covered… At The Chatham Inn, we are proud to offer our team members the best perks and benefits.

1. On Demand Pay - your pay before payday
2. Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide)

Starting pay at $22.00 per hour.

Are you ready to join the excitement? At The Chatham Inn, we look for team members with a high amount of integrity and a positive hospitality-driven mindset. We look forward to reviewing your application and resume.

At The Chatham Inn, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.