Front Desk Agent at Headlands Coastal Lodge and Spa

Noble House Hotels & Resorts; Pacific City (OR); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a high-performing team at a luxury retreat on the Oregon Coast as a Front Desk Agent. You will create memorable experiences for guests while managing reservations and providing exceptional service in a dynamic environment.

Benefits

Health Benefits Package

401K plan with company match

Paid Holidays, Personal Days, Vacation & Sick time

Complimentary shift meals

Onsite parking

Team Member/Family/Friend discounts

Career growth opportunities

Qualifications

• Previous front desk or guest service experience preferred.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet guests and manage reservations.
• Deliver personalized service and provide local insight.

Skills

Communication

Multi-tasking

Problem-solving

Organizational Skills

Tools

Hospitality Systems

Job description

Front Desk Agent at Headlands Coastal Lodge and Spa

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Front Desk Agent at Headlands Coastal Lodge and Spa

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Description

Headlands Coastal Lodge and Spa is a luxury retreat catering to adventure-seekers and the active Pacific NW lifestyle. Our carefully appointed 33 room hotel offers a breathtaking view of the ocean, Haystack Rock, and Cape Kiwanda. In this unique career opportunity, you will join a high performing team of hospitality professionals to deliver an exceptional experience for guests.

Job Type

Part-time, Temporary

Description

Headlands Coastal Lodge and Spa is a luxury retreat catering to adventure-seekers and the active Pacific NW lifestyle. Our carefully appointed 33 room hotel offers a breathtaking view of the ocean, Haystack Rock, and Cape Kiwanda. In this unique career opportunity, you will join a high performing team of hospitality professionals to deliver an exceptional experience for guests.

Pacific City is off the beaten path on a relatively undiscovered stretch of the majestic Oregon Coast. Cape Kiwanda, in Pacific City, enjoys a storied connection to the ocean, local rivers, beachfront and majestic outdoor playground. Surfing, kayaking, hiking, photography, beachcombing, and fishing are just some of the outdoor activities enjoyed in this beautiful beach town.

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us unique lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun.

A day in the life....

As a Front Desk Agent, you are the welcoming face of Headlands Coastal Lodge & Spa. You will create memorable first and lasting impressions, ensuring every guest feels seen, valued, and inspired from check-in to check-out. Your responsibilities will warmly greet guests, manage reservations, deliver personalized service, provide local insight, and helping create the "Headlands experience" for all who walk through our doors.

You will thrive if you...

• Are engaging, personable, and passionate about connecting with people
• Are a master of multi-tasking, staying cool and collected in a dynamic environment
• Communicate clearly and effectively with guests and teammates
• Are a proactive team player who enjoys collaborating to exceed expectations
• Thrive on learning new things and staying curious about the area
• Possess strong computer skills; knowledge of hospitality systems is a plus
• Have a personal interest in the outdoors, wellness, or active lifestyles
  
  

Requirements

You own this is you have....

• Previous front desk, guest service, or hospitality experience preferred
• A genuine passion for delivering exceptional guest service
• Strong organizational skills and attention to detail
• A love of hospitality, problem-solving, and creating unforgettable moments
• Availability to work evenings, weekends, and holidays as needed
  
  

We’ve got you covered…

Our team members are our most important asset, and we proudly offer a variety of benefits to support you, including:

• Health Benefits Package – Medical/Dental/Vision/EAP
• 401K plan with company match
• Paid Holidays, Personal Days, Vacation & Sick time
• Complimentary shift meals
• Onsite parking
• Team Member/Family/Friend discounts across Noble House Hotels & Resorts nationwide
• Career growth opportunities, continued learning, and recognition programs
  
  

Join our Headlands family and be a part of something truly special on the Oregon Coast

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Salary Description

$17.00 - $18.00 per hour

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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