Front Desk Agent and Van Driver

Wyndham Hotels & Resorts; Louisville (KY); On-site; USD 28,000 - 35,000; Full time

Job summary

Wyndham Hotels & Resorts is seeking a Front Desk Agent and Van Driver for their Louisville location. This role involves handling check-ins and providing exceptional guest service, along with safely transporting guests. The ideal candidate should possess strong communication skills and a commitment to maintaining high standards of guest satisfaction.

Benefits

Comprehensive benefits package

Medical, dental, vision, disability, and life insurance

401(k) retirement match

Paid Holidays and Paid Time Off

Employee Assistance Program and Fund

Qualifications

• Requires high standards of quality for guest satisfaction.
• Must anticipate guest needs and exceed expectations.
• Valid driver's license for transportation responsibilities.

Responsibilities

• Process check-ins/outs and handle guest requests.
• Drive guests to/from the airport and tourist areas.
• Maintain guest comfort and ensure safety during transport.

Skills

Communication

Customer Service

Driving

Problem Solving

Job description

Front Desk Agent and Van Driver

This position is responsible for processing check-ins/outs, securing payments, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional, and timely manner. The role requires maintaining high standards of quality to ensure guest satisfaction, anticipating guest needs, exceeding expectations, and implementing creative solutions to provide exceptional service while adhering to brand standards.

• Drive a van or small bus to collect and deliver hotel guests to and from the airport.
• Transport guests to tourist areas and other destinations, providing information on the local area.
• Meet all the comfort requirements of hotel guests and customers.
• Drive safely and efficiently.
• Assist guests as needed.

Peachtree Group offers a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also provide a generous 401(k) retirement match. To support work-life balance, we offer Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.