Front Desk Agent | 3rd Shift | Fairfield Inn & Suites

JDK Management Company; Bloomsburg (Columbia County); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Front Desk Agent for the 3rd shift at their Bloomsburg location. This full-time role offers an exciting opportunity for individuals who excel in communication and enjoy providing excellent customer service. As a Front Desk Agent, you will be responsible for processing guest check-ins and check-outs, responding to guest inquiries, and assisting with various hotel operations. Join a friendly team environment that values your contributions and offers opportunities for advancement and professional development. If you're ready to embark on a rewarding career in hospitality, apply now!

Benefits

Employee Discount Program

Medical, Dental, and Vision Insurance

Paid Time Off (PTO)

401(k) Plan with Company Match

Opportunities for Advancement

Friendly Team Environment

Qualifications

• Ability to stand for long periods and lift up to 50 lbs.
• Sound judgment and discretion; ability to work independently.

Responsibilities

• Process guest check-in and check-out, including collecting payments.
• Respond to guest needs, special requests, and complaints.

Skills

Communication Skills

Organizational Skills

Time Management

Interpersonal Skills

Microsoft Word

Microsoft Excel

Education

High School Diploma or Equivalent

Tools

Windows-based Programs

Job description

Front Desk Agent | 3rd Shift | Fairfield Inn & Suites

Welcome to the hospitality industry at Fairfield Inn by Marriott. JDK Management Company, a proud franchisee of Fairfield and other well-known brands, is seeking an enthusiastic Front Desk Agent for our Fairfield Inn & Suites in Bloomsburg, PA. This role is perfect for individuals with strong communication skills who enjoy working with people.

Position Details:

• Full-Time 3rd Shift (11 pm - 7 am)

Responsibilities:

1. Process guest check-in and check-out, including collecting payments
2. Provide information about hotel policies, services, and amenities
3. Respond to guest needs, special requests, and complaints; escalate issues to management as necessary
4. Assist team members with various duties such as breakfast, laundry, or housekeeping
5. Maintain cleanliness of the lobby and bathrooms

Minimum Requirements:

• High school diploma or equivalent
• Ability to stand for long periods and lift up to 50 lbs
• Sound judgment and discretion; ability to work independently
• Proficiency with Windows-based programs (Microsoft Word and Excel) and basic office equipment
• Strong organizational and time management skills
• Excellent communication and interpersonal skills

Benefits:

• Competitive wages
• Employee Discount Program
• Medical, Dental, and Vision insurance (eligibility dependent)
• Paid Time Off (PTO)
• 401(k) plan with company match
• Opportunities for advancement and professional development
• Friendly team environment

This is an entry-level, full-time position in the Customer Service industry. Referrals can double your chances of interview success. Apply now to join our team in Bloomsburg, PA.