Front desk agent

Tidan Inc.; Westgate Lake Manor (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Ocean Sky Hotel & Resort is seeking a full-time Receptionist to join their team. Responsibilities include managing reservations, providing customer assistance, and promoting hotel services. Ideal candidates should possess teamwork skills, a high school diploma, and familiarity with hotel software. Join a dedicated team committed to delivering exceptional guest experiences at the oceanfront.

Benefits

Health insurances

Free parking space near the property

Rooms discount in all Tidan’s owned property

Discount on food at our restaurant

401K

Qualifications

• 1 to 2 years of experience in a similar position.
• Able to work in a team and under pressure.
• Availability to work on varying schedules.

Responsibilities

• Take reservations and coordinate arrivals and departures.
• Promote hotel products and services.
• Handle customer complaints and provide information about services.

Skills

Teamwork

Customer service

Communication

Resourcefulness

Knowledge of tourist attractions

Education

High school degree

Tools

Opera

Job description

Status: Full-Time

Salary: Starting at 16$ per hour plus benefits

Ocean Sky Hotel & Resort is a must-visit destination for ocean enthusiasts and hospitality enthusiasts alike. Our ideally located hotel in Fort Lauderdale, Florida, offers much more than breathtaking ocean views. Get ready to experience a unique professional journey, surrounded by a dedicated and passionate team. Join Ocean Sky Hotel & Resort and become part of a company that pushes boundaries to provide our customers with unforgettable moments by the ocean.

Reporting to the front desk supervisors, the Receptionist takes room reservations, greets clients upon arrival and during their stay, provides information about the establishment and its services as well as tourist attractions, and receives payments from clients.

Job Description:

• Take reservations
• Coordinate arrivals and departures of clients
• Promote hotel products and services
• Answer various questions about establishment services, tourist attractions, and different regional activities
• Coordinate group arrivals and departures
• Direct incoming calls
• Handle customer complaints
• Perform any other customer service-related task

Skills and qualifications:

• Able to work in a team and under pressure
• Availability to work on varying schedules
• Resourceful
• Knowledgeable about tourist attractions and the city in general
• Able to identify customer needs
• High school degree
• 1 to 2 years of experience in a similar position
• Advanced knowledge of hotel software applications such as Opera

Languages: English oral and written, is required for this position

• Health insurances
• Free parking space near the property
• Rooms discount in all Tidan’s owned property
• Discount on food at our restaurant
• 401K

#ZR

Who are we:

Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, visit our website:https://www.tidan.com/en/ .

Why join our team:

Apart from competitive salaries, we offer benefits, such as group insurance which constitutes life insurance, disability insurance and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program.

We believe in teamwork and are committed to creating a high-performing team, whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you.

Department and the hotel you join. A bonus is also provided via our referral program and more.