Front Desk Agent

Island Hospitality Management; Town of Islip (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hospitality management company is seeking a Front Desk Agent. This role requires managing front desk operations, providing excellent guest service, and handling payments. Success demands strong communication, problem-solving skills, and the ability to thrive in fast-paced situations. Comprehensive training and benefits are provided.

Benefits

Health insurance

401(k)

Paid time off

Employee discounts

Formal training program

Qualifications

• Motivated team player with strong initiative.
• Effective problem-solving skills are essential.
• Ability to handle stressful situations in a fast-paced environment.

Responsibilities

• Check-in and check-out hotel guests.
• Process payments and provide information to guests and vendors.
• Prepare reports during each shift for management.

Skills

Effective problem-solving skills

Excellent communication skills

Ability to handle stressful situations

Approachable

Motivated team player

Job description

Join to apply for the Front Desk Agent role at Island Hospitality Management.

Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and serve as a key point of contact for guests and vendors. Success in this role requires professionalism, courtesy, excellent communication skills, and the ability to work in a fast-paced environment.

This position may require flexible scheduling availability.

Responsibilities

• Check-in and check-out hotel guests
• Process payments according to hotel requirements
• Provide information and assistance to guests and vendors
• Prepare reports during each shift for management
• Valid driver's license and ability/willingness to drive a van

Qualifications

• Motivated team player with strong initiative
• Effective problem-solving skills
• Ability to handle stressful situations
• Approachable and committed to excellent guest service

The physical demands include standing, sitting, or walking for extended periods. Work hours vary based on guest occupancy and other factors.

Training and Benefits

Island Hospitality offers a formal training program and a comprehensive benefits package, including health insurance, 401(k), paid time off, employee discounts, and more.