Front Desk Agent

Ambiente Sedona; Sedona (AZ); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

Competitive wages

On-the-job training

Medical, dental, vision, life, and pet

401K

Employee assistance program

Discounted travel program

Paid vacation

Sick leave

Holidays

Job summary

Ambiente Sedona is seeking a friendly hospitality professional to join our landscape hotel team in Sedona, AZ. You will provide attentive guest service from arrival to departure, assist with check-ins/check-outs, and help guests discover local activities while maintaining a lean, continuous-improvement mindset.

Starting wage is $23 per hour. This full-time role offers on-the-job training, benefits, and opportunities to grow within a team that values exceptional guest experiences in a unique

Qualifications

• Experience in hospitality guest service.
• Ability to work with a LEAN culture and continuous improvement mindset.
• Strong communication and teamwork skills.
• Willingness to lift and move up to 50 pounds as needed.

Responsibilities

• Learn and adapt into our LEAN culture.
• Work and communicate effectively with TEAM members.
• Provide friendly, efficient guest service to guests from arrival to departure, maximizing room occupancy.
• Ensure all check-ins and check-outs are handled in a friendly, efficient manner.
• Maintain full knowledge of Ambiente's services to maximize guest experiences.
• Provide information about local area activities, transportation, restaurants, and tours.
• Occasionally lift and/or move up to 50 pounds.
• Maintain focus on serving customers with unrivaled quality and a LEAN mindset.

Skills

Customer service

Teamwork

Communication

LEAN mindset

Adaptability

Job description

Job Location: AMBIENTE SEDONA - Sedona, AZ 86336

Position Type: Full Time

Education Level: Not Specified

Job Shift: Any

Job Category: Hospitality - Hotel

Ambiente offers guests exceptional service during their stay in our beautiful Landscape Hotel that blends with the mystical red rocks of Sedona, Arizona.

Responsibilities

• Learn and adapt into our LEAN culture.
• Both work and communicate effectively with other TEAM members.
• Provide friendly, efficient, and courteous customer service to guests from arrival to departure, while maximizing room occupancy.
• Ensure all check-ins and check-outs are handled in a friendly, efficient, and courteous manner.
• Maintain full knowledge of Ambiente's services and offerings to maximize guest experiences and provide awareness of the services available on property.
• Provide information about local area activities and events, transportation, restaurants, and tours.
• Occasionally lift and/or move up to 50 pounds.
• Have an eye to serve our customers with unrivaled quality.
• Have a Continuous Improvement/LEAN mindset in everything you do, every day.

Benefits

• Competitive wages
• On-the-job training
• Medical, dental, vision, life, and pet insurance
• 401K
• Employee assistance program
• Discounted travel program
• Paid vacation
• Sick leave
• Holidays

Starting wage: $23/hour