Front Desk Agent

Alphabe Insight; New Orleans (LA); On-site; USD 34,000 - 42,000; Full time

Job summary

Une entreprise de gestion immobilière à New Orleans recherche un agent de réception pour offrir un service à la clientèle exceptionnel. En tant que premier point de contact, vous jouerez un rôle essentiel dans la gestion des opérations du bureau et la création d'une atmosphère professionnelle. Nous recherchons une personne fiable, dotée d'excellentes compétences en communication et capable de gérer plusieurs tâches simultanément.

Benefits

Opportunités de croissance professionnelle

Environnement de travail inclusif et favorable

Congés payés et congés de vacances

Support en matière de santé et de bien-être

Formation continue et avancement de carrière

Qualifications

• Expérience précédente en réception ou service client préférée.
• Capacité à rester calme dans des situations sous pression.
• Ponctuel et orienté vers les détails.

Responsibilities

• Accueillir et assister les clients et résidents de manière professionnelle.
• Gérer les processus d'enregistrement et de départ.
• Assurer la coordination avec les équipes de ménage et de maintenance.

Skills

Communication

Multitasking

Attention to Detail

Dependable

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Company Description

About Us

At Property Soar, we are dedicated to elevating the experience of hospitality and residential property management. With a strong presence across key cities, our mission is to provide exceptional service, comfort, and a welcoming atmosphere for every guest and resident. We believe that a warm, professional front desk is the heart of a positive first impression, and we're looking for someone who shares our passion for hospitality and operational excellence

Job Description

Job Description

We are seeking a reliable and customer-oriented Front Desk Agent to join our team in New Orleans, LA. As the first point of contact for clients, guests, and residents, the Front Desk Agent plays a critical role in delivering exceptional customer service, managing daily front office operations, and maintaining a professional environment.

Responsibilities

• Greet and assist guests, clients, and residents in a friendly and professional manner
• Answer incoming calls and respond to inquiries or direct calls appropriately
• Manage check-ins, check-outs, and reservation processes
• Maintain accurate records and documentation related to front desk operations
• Monitor security systems and ensure safety protocols are followed
• Handle complaints, provide appropriate solutions, and follow up to ensure resolution
• Coordinate with housekeeping, maintenance, and management teams
• Keep the front desk area clean, organized, and well-stocked

Qualifications

Qualifications

• High school diploma or equivalent required
• Previous front desk, receptionist, or customer service experience preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office and basic computer systems
• Ability to remain calm and courteous in high-pressure situations
• Dependable, punctual, and detail-oriented

Additional Information

Benefits

• Competitive salary ($34,000 - $42,000 annually)
• Professional growth and development opportunities
• Supportive and inclusive work environment
• Paid time off and holiday leave
• Health and wellness support options
• Ongoing training and career advancement potential

Company Description

About Us

At Property Soar, we are dedicated to elevating the experience of hospitality and residential property management. With a strong presence across key cities, our mission is to provide exceptional service, comfort, and a welcoming atmosphere for every guest and resident. We believe that a warm, professional front desk is the heart of a positive first impression, and we're looking for someone who shares our passion for hospitality and operational excellence

Job Description

Job Description

We are seeking a reliable and customer-oriented Front Desk Agent to join our team in New Orleans, LA. As the first point of contact for clients, guests, and residents, the Front Desk Agent plays a critical role in delivering exceptional customer service, managing daily front office operations, and maintaining a professional environment.

Responsibilities

• Greet and assist guests, clients, and residents in a friendly and professional manner
• Answer incoming calls and respond to inquiries or direct calls appropriately
• Manage check-ins, check-outs, and reservation processes
• Maintain accurate records and documentation related to front desk operations
• Monitor security systems and ensure safety protocols are followed
• Handle complaints, provide appropriate solutions, and follow up to ensure resolution
• Coordinate with housekeeping, maintenance, and management teams
• Keep the front desk area clean, organized, and well-stocked

Qualifications

Qualifications

• High school diploma or equivalent required
• Previous front desk, receptionist, or customer service experience preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office and basic computer systems
• Ability to remain calm and courteous in high-pressure situations
• Dependable, punctual, and detail-oriented

Additional Information

Benefits

• Competitive salary ($34,000 - $42,000 annually)
• Professional growth and development opportunities
• Supportive and inclusive work environment
• Paid time off and holiday leave
• Health and wellness support options
• Ongoing training and career advancement potential

Training, Friendly, Attention To Detail, Dependable, Multitasking