front desk agent

Foxwood Inn & Suites; Jacksonville (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free parking available

Job summary

Foxwood Inn & Suites in Fox Creek, AB is seeking a front desk agent to welcome guests, register arrivals, manage reservations, and provide local information. The position is permanent, full-time and on-site, requiring a high school diploma and 1 to less than 7 months of experience. U.S. readers should note the Canadian posting is the reference.

The role includes cash handling, balancing reports, and assisting guests with special needs. Free parking is available.

Qualifications

• Minimum high school diploma or equivalent.
• Experience: 1 to less than 7 months.
• Permanent, full-time position located at the physical workplace.

Responsibilities

• Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Take, cancel and change room reservations.
• Provide information on hotel facilities and services.
• Provide general information about local points of interest.
• Process guests' departures, calculate charges and receive payments.
• Balance cash and complete balance sheets, cash reports and related forms.
• Maintain an inventory of vacancies, reservations and room assignments.
• Follow emergency and safety procedures.
• Clerical duties (faxing, filing, photocopying).
• Answer telephone and relay messages.
• Assist guests with special needs.
• Provide wakeup calls on request.
• Provide customer service.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Judgement

Organized

Reliability

Team player

Education

Secondary school graduation certificate

Job description

Foxwood Inn & Suites

Job details

• Location #210 Highway Avenue, Fox Creek , AB T0H 1P0
• Salary 17.00 hourly / 30 to 40 hours per week
• Terms of employment Permanent employment Full time
• Secondary (high) school graduation certificate

Experience

• 1 to less than 7 months

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort
• Rural area

Responsibilities

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service

Work conditions and physical capabilities

• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Judgement
• Organized
• Reliability
• Team player

Other benefits

• Free parking available

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Support for persons with disabilities
  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
  • Provides visual accessibility accommodations (for example: braille, screen readers, etc.)
• Support for newcomers and refugees
  • Participates in a government or community program or initiative that supports newcomers and/or refugees
• Support for youths
  • Participates in a government or community program or initiative that supports youth employment
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
• Support for Veterans
  • Participates in a government or community program or initiative that supports Veterans
• Support for Indigenous people
  • Participates in a government or community program or initiative that supports Indigenous people
• Support for mature workers
  • Participates in a government or community program or initiative that supports mature workers
• Supports for visible minorities
  • Participates in a government or community program or initiative that supports members of visible minorities

Who can apply for this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• other candidates, with or without a valid Canadian work permit

Advertised until

2026-11-20