Front Desk Agent

Auro Hotels; Greenville (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

A vibrant hotel chain in Greenville is seeking dedicated Front Desk Agents to deliver outstanding guest experiences. Candidates should have previous experience, ideally in brand hotels, and be ready to work flexible schedules, including weekends. We offer competitive pay and excellent benefits like health insurance and travel discounts. Join us to grow your hospitality career!

Benefits

Health insurance

Vision insurance

Dental insurance

401k

Travel discounts

Qualifications

• Must be able to speak, read, and understand English.
• Previous experience as a Front Desk Agent in a brand hotel preferred.

Responsibilities

• Provide exceptional guest service by greeting guests warmly.
• Maximize revenue and guest satisfaction by applying effective selling techniques.
• Coordinate with departments and stay updated on front office activities.
• Maintain a cash bank and adhere to accounting guidelines.

Skills

Exceptional guest service

Positive communication

Effective selling techniques

Cash handling

Education

High school diploma or equivalent

Job description

Join our team at our new location in Downtown Greenville! We're looking for dedicated and experienced Front Desk Agents to join our vibrant and fast-paced hotel team. We offer competitive pay based on experience, plus great perks like health, vision, and dental insurance, 401k, travel discounts, and more. We're seeking candidates with open availability, including weekends and holidays, who are ready to deliver outstanding guest experiences in a fast-paced, supportive environment.

Apply today and grow your hospitality career with us!

Essential Job Functions

• Provide exceptional guest service by greeting guests warmly, maintaining eye contact, using a positive tone, actively listening, and responding appropriately.
• Maximize revenue and guest satisfaction by applying effective selling techniques, optimizing occupancy and rates, and delivering accurate information about hotel facilities.
• Follow hotel policies and procedures by maintaining a cash bank, adhering to accounting guidelines, handling guest room keys responsibly, and protecting guest privacy.
• Support hotel operations by coordinating with departments, staying updated on front office activities, operating office equipment, handling check-ins/check-outs efficiently, and adhering to safety protocols.
• Full-time hours available (at least 30 hours per week). Must be able to work flexible work hours/schedule including evenings, weekends, and holidays.
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Experience/Education

High school diploma or general education degree or equivalent combination of education and experience preferred. Must be able to speak, read, and understand English.

Qualifications

Required

• High School
• Previous experience as a Front Desk Agent in a brand hotel, Marriott preferred (at least 1 year)

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.