Front Desk Agent: Comfort Suites Outlet Center

Virtelle Hospitality, LLC; Asheville (NC); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Health insurance with employer contribution

Dental insurance

Vision insurance

Paid time off

Employee discount at Choice properties

Free parking

Employee assistance program

Life insurance policy

Pet insurance

Tuition reimbursement

Consistent schedule

Job summary

Virtelle Hospitality, LLC is hiring for a Front Desk position at Comfort Suites Outlet Center in Asheville, NC. The role involves delivering exceptional guest service, ensuring financial accuracy, and contributing to hotel operations. Candidates should be friendly, organized, and detail-oriented with good customer service skills. This full-time position offers benefits including health, dental, and vision insurance, along with a starting pay of $17/hour. Join us to help create delightful experiences for our guests and be part of a supportive team culture.

Qualifications

• Friendly and outgoing personality.
• Demonstrated customer service skills are essential.
• Basic knowledge of computer software and programs is required.
• Strong attention to detail and organizational skills are critical.

Responsibilities

• Ensure accurate financial transactions.
• Contribute to smooth hotel operations.
• Deliver exceptional guest service during shifts.

Skills

Customer service skills

Organizational skills

Attention to detail

Basic math skills

Decision-making skills

Job description

The Comfort Suites Outlet Center is now considering applications to join our outstanding team at the hotel Front Desk. We understand that for long-term success in a role, competitive compensation and benefits are key considerations for applicants. Below, we outline our attractive benefits and compensation, delve into our workplace culture, and highlight the specifics of this Front Desk role. If this resonates with your skills and experience, we'd love to hear from you!

Full-time associates are qualified for our robust benefits plan. This role is anticipated to be full-time and benefits eligible.

Our benefits include

• Health insurance - with employer contribution
• Dental insurance
• Vision insurance
• Paid time off
• Employee discount at Choice properties worldwide
• Free parking - easy access from I-40 & 26
• Employee assistance program
• Life insurance - including a $15,000 basic life policy FREE to you
• Pet insurance
• Tuition reimbursement
• Consistent schedule

Starting Compensation

$17 / hour

Culture

At the Comfort Suites Outlet Center, we foster a culture that revolves around delivering outstanding guest experiences while creating a positive and supportive work environment for our team members. We understand that satisfied employees lead to satisfied guests, and we're dedicated to building a workplace where our team feels valued, appreciated, and supported. Our commitment includes providing ongoing training and development opportunities, encouraging career growth within our company.

Built on a foundation of teamwork, collaboration, and a shared commitment to excellence, we recognize that each employee brings unique value and potential to the table. Our company culture distinguishes us from competitors, and we aim to establish a workplace that employees are proud to be part of and guests are eager to return to each time they visit Asheville.

The Role

As a Front Desk team member, you will play a crucial role in delivering exceptional guest service during your shift. Responsibilities include ensuring accurate financial transactions and contributing to the smooth operation of our hotel to guarantee guest satisfaction. This role requires individuals who are self‑motivated, organized, and detail‑oriented. If you're someone who thrives on providing top‑notch hospitality service, has a knack for organizational detail, and prefers daytime hours, we'd love to hear from you!

Qualifications

• Friendly and outgoing
• Demonstrated customer service skills
• Basic knowledge of computer software and programs
• Strong attention to detail and organizational skills
• Basic math skills, cash‑handling skills, and attention to detail
• Effective decision‑making skills

If you feel this Front Desk position aligns with your strengths, apply now!

Comfort Suites is an equal employment opportunity employer. We provide an inclusive environment and do not discriminate based on race, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. Comfort Suites participates in E‑Verify to confirm the employment eligibility of all new hires.