Front Desk Administrator - Southcenter

Mindful Support Services; Tukwila (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their team in a role that emphasizes customer service and administrative support. This position offers the opportunity to work in a fast-paced environment while gaining valuable skills applicable to your career. With a commitment to professional development and advancement, you'll be part of a team that prioritizes integrity and teamwork in the mental health service sector. If you're passionate about making a difference and eager to grow, this role is perfect for you!

Benefits

75% coverage of health, dental, and vision insurance

15 PTO days accrued annually

6 paid holidays per year

401k matching

Life Insurance

Professional development training

Qualifications

• Strong work ethic and ownership of your role.
• Willingness to work through difficult interactions.

Responsibilities

• Providing excellent customer service over the phone, in person, and via email.
• Scheduling client appointments and supporting mental health providers.

Skills

Customer Service

Professional Communication

Multi-tasking

Problem Solving

Education

High School Diploma/GED

Job description

Job Type: Full-time

Salary: $21.00 per hour

Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.

About the Company

Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 2,000 providers throughout our 16 locations, and we are continuing to grow!

About the role

This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.

Primary responsibilities

• Providing excellent customer service over the phone, in person, and via email
• Creating a warm and welcoming atmosphere for clients
• Scheduling client appointments
• Supporting mental health providers with administrative requests
• Client insurance benefits verification

What you’ll need to be successful:

• Strong work ethic and ownership of your role
• Willingness to work through difficult interactions in mental health office setting
• Ability to multi-task and prioritize
• Professional written and verbal communication with clients and providers
• Motivation to receive feedback and continually grow
• High School Diploma/GED required
• Minimum of 2 years of related experience preferred
• Flexibility- we are open Monday-Friday 7:00am-8:00pm and Saturday 8am-4pm
• Shifts are Wednesday 12-8pm, Thursday, 12-8pm, Friday 12-8pm, Saturday 8-4pm, Sunday 8-4pm.

Benefits

• 75% coverage of health, dental, and vision insurance
• 15 PTO days accrued annually
• 6 paid holidays per year
• 401k matching
• Life Insurance

• Professional development training and opportunities for advancement

We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!

It is a conflict of interest to simultaneously be an employee of Mindful Support Services and a client of Mindful Therapy Group.

Job Type: Full-time

Salary: $21.00 per hour