Front Desk Administrator - Houston, Texas

The Workforce Group; Georgia; Hybrid; USD 20,664 - 27,552; Part time

Job summary

The Workforce Group is seeking organized, solution-focused Front Desk Administrators to support Emergency Response Logistics. You will manage check-in/out processes for field personnel deployed for disaster recovery. Ideal candidates must have strong administrative skills and be available to deploy within 24-72 hours. This seasonal role may require irregular hours during deployments and involves assisting with lodging issues at disaster response locations across Texas.

Qualifications

• Previous experience in hospitality, hotel operations, or logistics coordination preferred.
• Comfortable managing fast-paced interactions and solving lodging-related issues.
• Valid driver's license and reliable transportation required.

Responsibilities

• Greet and assist deployed personnel during check-in and check-out.
• Maintain accurate lodging records and communicate with hotel staff.
• Troubleshoot lodging-related problems and support field operations.

Skills

Administrative skills

Customer service

Problem-solving

Communication skills

Technology proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Front Desk Administrator - Houston, Texas

Houston, United States | Posted on 04/29/2026

Summary: The Workforce Group, a LEMOINE company, is currently seeking organized, solution-focused individuals to serve as Front Desk Administrators in support of our Emergency Response Logistics Support Reservists Cadre Team. In this role, you will manage the check‑in and check‑out process of linemen and field staff deployed to assist in disaster recovery operations. Front Desk Administrators serve as a critical point of contact for ensuring smooth hotel transitions, resolving rooming issues, and delivering a high standard of service to field personnel.

These are seasonal positions and, if activated, will likely require travel on short notice, generally lasting from several days to a few weeks and possibly 30 days or more, depending on the disaster response needs. Ideal candidates will be available to deploy within 24 to 72 hours of notification.

Location: Disaster Response Locations in Texas

Duties and Responsibilities

• Greet and assist deployed personnel during hotel check‑in and check‑out processes.
• Set up check‑in areas, including tables, signage, and posted reminders for guests to pack their bags or prepare for departures.
• Distribute room keys and track assignments using digital or paper rosters.
• Maintain accurate lodging records and ensure real‑time updates of occupancy data.
• Communicate directly with hotel staff to confirm reservations and resolve availability issues.
• Assist with locating alternate accommodations for linemen if hotels are over capacity.
• Provide guidance and clear instructions to incoming and outgoing personnel.
• Troubleshoot lodging‑related problems and, when necessary, escalated complex issues to the logistics team.
• Support field operations by collaborating with logistics, administrative, and supervisory teams.
• Perform other job‑related duties as assigned.

Qualifications, Knowledge, Skills, and Abilities

A high school diploma or equivalent is required. Previous experience in hospitality, hotel operations, customer service, or logistics coordination is preferred. Candidates must be comfortable managing fast‑paced interactions, solving lodging‑related issues, and using technology to maintain accurate records.

• Strong administrative and organizational skills are required.
• Ability to remain professional, courteous, and helpful in high‑demand environments.
• Problem‑solving mindset with a focus on providing timely and effective solutions.
• Excellent verbal and written communication skills.
• Comfortable working irregular hours, including nights, weekends, and holidays during deployments.
• Proficiency with Microsoft Office and mobile communication tools is preferred.
• Valid driver's license and reliable transportation is required.

About Us

The Workforce Group, a LEMOINE company, is a Great Place to Work® Certified company. We are a team of dedicated professionals that pull together to meet the needs of communities partnering with federal, state, and local governments.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.