Front Desk Administrator - Bloomington

Mindful Support Services; BLOOMINGTON (MN); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health insurance

PTO 15 days

Paid holidays

401k matching

Life Insurance

Professional development

Job summary

Mindful Therapy Group is seeking a dedicated Front Desk Administrator to join our Bloomington, MN office. The role focuses on delivering exceptional customer service and ensuring smooth day-to-day operations at the front desk.

Responsibilities include greeting clients, scheduling appointments, handling phone and email inquiries, and supporting providers with administrative tasks. A strong work ethic and a willingness to grow professionally are essential.

Qualifications

• Strong work ethic and ownership of your role.
• Ability to multi-task and prioritize.
• Willingness to handle uncomfortable situations with clients, providers and coworkers.
• Motivation to receive feedback and continually grow.

Responsibilities

• Providing excellent customer service over the phone, in person, and via email.
• Creating a warm and welcoming atmosphere for clients.
• Managing the front desk by helping clients prepare for their visits.
• Scheduling client appointments.
• Supporting mental health providers with administrative requests.
• Client insurance benefits verification.

Skills

Work ethic

Multi-tasking

Ownership

Growth mindset

Job description

Job Type

Full-time, 100% in-office in Bloomington, MN. Variable shifts between 7:00am-8:00pm M-F and Saturdays 8:00am-4:00pm Salary: $19/hr

About the Company

Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have partnered with over 2,300 providers throughout our 20+ locations, and we are continuing to grow!

About the role

This role is responsible for providing great customer service by completing the day‑to‑day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.

Primary responsibilities

• Providing excellent customer service over the phone, in person, and via email
• Creating a warm and welcoming atmosphere for clients
• Managing the front desk by helping clients prepare for their visits
• Scheduling client appointments
• Supporting mental health providers with administrative requests
• Client insurance benefits verification

What you'll need to be successful

• Strong work ethic and ownership of your role
• Ability to multi‑task and prioritize
• Willingness to step into uncomfortable situations with clients, providers and coworkers
• Motivation to receive feedback and continually grow

Schedule flexibility

We are open Monday-Friday 7:00am-8:00pm and Saturdays 8:00am-4:00pm. We are offering shifts Mon-Friday with times/shifts of 7am-3pm, 10am-6pm and 12pm-8pm, occasional weekends depending on business needs.

Benefits

• 75% coverage of health, dental, and vision insurance
• 15 PTO days accrued annually
• 6 paid holidays per year
• 401k matching
• Life Insurance
• Professional development training and opportunities for advancement

Equal Opportunity Employer

We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply.

Background Check Required

Background check required.

Conflict of Interest Notice

It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.