Front Desk Administrator

Walsh Construction Company; Seattle (WA); On-site; USD 45,000 - 55,000; Full time

Job summary

A reputable construction firm in Seattle is seeking a Front Desk Administrator to provide exceptional customer service as the first point of contact. The role involves greeting clients, answering calls, and assisting with various administrative tasks. The ideal candidate has a high school diploma, excellent communication skills, and the ability to manage multiple tasks efficiently. This position offers a salary range of $45,000 to $55,000 annually, and supports a diverse and inclusive workplace.

Qualifications

• One year of office/multi-line phone experience preferred.
• Ability to maintain confidentiality with sensitive information.
• Capability to multi-task and stay organized.

Responsibilities

• Provide high-level customer service at the front desk.
• Answer incoming calls and communicate with clients.
• Assist with administrative tasks as assigned.

Skills

Excellent communication skills (verbal and written)

Organization

Customer focus

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Job description

AtWalsh Construction Co.,we are more than just builders-we are a team of passionate professionals dedicated to shaping the communities where we live and work. Our diverse and driven workforce takes pride in delivering high-quality projects that make a lasting impact.

We are seeking a Front Desk Administratorfor Seattle, Washington office to serve as the face of Walsh Construction Co., providing a high level of customer service while greeting employees, clients, subcontractors, vendors, and the general public and represents Walsh with tact and professionalism at all times . Assists the Office Manager, who makes general work assignments outlining overall objectives and requirements.

You will be responsible for:

Front Desk Reception:

• Providing customer service by greeting and assisting internal and external customers and clients, both in-person and over the phone.
• Communicating appropriately on the phone and in person using tact and discretion to establish rapport with the public.
• Answering incoming calls on multi-lined telephone, responding to questions from internal and external clients and the general public and routing calls appropriately. Notifying employees of incoming calls.
• Greeting job applicants and refers to appropriate resource.
• Announcing visitors to appropriate individuals.
• Maintaining daily sign-in sheet for all guests.

Administrative Support:

• Opening and sorting daily incoming mail; processing all outgoing mail and delivers to the mailbox before the end of the day.
• Maintaining postage machine account.
• Distributing magazine and newspaper subscriptions.
• Coordinating courier services; preparing and receiving all UPS shipments on a daily basis; and notifying employees when packages/deliveries arrive.
• Ordering general office supplies for employees as requested.
• Coordinating office supplies orders including toner for all business machines in the office. Reviews and approves orders.
• Ordering business cards and assist Office Manager in ordering office stationery including forms, letterheads, envelopes and labels, and maintains/tracks inventory of all stationery.
• Coordinating with office supply vendor.
• Maintaining supply of toner for all business machines in both the office and field.
• Recycling office and field toner/ink.
• Ordering cleaning service supplies.
• Maintaining inventory of and distributing jobsite signage.
• Maintaining company vehicle-user compliance.
• Managing car check-out log/1440 log.
• Validating parking vouchers and updating parking log with billing information; sending to the Office Manager on a monthly basis.
• Updating all office lists including direct dial/who to see, office extension, speed dial and cell phone, birthdays, current project lists, and preconstruction and completed project lists and uploads them to intranet.
• Reconciling invoices for UPS, courier services, office supplies, etc.
• Scheduling conference rooms upon request, including use of conference rooms by tenants.
• Maintaining lobby, plan room and conference rooms, including watering plants, updating contact binder and extension list, and ensuring each area is well organized, tidy, and well supplied with necessary office/meeting supplies.
• Light housekeeping including cleaning out refrigerators and keeping the office tidy.
• Watering lobby plants.
• Other duties as assigned.

You are qualified if:

• You possess a high school diploma or equivalent.
• You have one year of office/multi-line phone experience, preferred.
• You possess excellent communication skills (verbal and written), required.
• You are able to multi-task, stay organized, and have a strong attention to detail.
• You are skilled at working with a variety of people at different levels and maintaining a strong customer focus.
• You have a demonstrated ability to work in a team environment.
• You are willing to stay busy, help whenever possible, and be willing to take on tasks as needed.
• You possess the ability to use discretion needed with confidential/sensitive information.
• You are skilled at working with computer programs including: Excel, Word, and Outlook.
• You are able to read, speak, write, and understand English.

Salary Range $45,000 to $55,000 annually.

Walsh Construction Co. values our diverse communities and is proud to be an Equal Opportunity Employer. Walsh recruits, hires, trains, compensates and promotes without regard to race, color, religion, gender, gender identification, age, national origin, sexual orientation, marital status, veterans' status, mental or physical disability, genetic information or any other legally protected status unrelated to a particular job's requirements or an individual's performance and qualifications.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: [phone]
Equal Opportunity Employer, including disabled and veterans.
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