Front Desk Administrative Assistant - Sheriff

Gunnison County; Gunnison (CO); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Vacation leave

Sick leave

HSA and FSA options

Employer-paid life insurance

Employee wellness programs

Job summary

Gunnison County Sheriff's Office is seeking a friendly Front Desk Administrative Assistant to be the first contact for the public in Gunnison, Colorado. This full-time, onsite role handles greetings, payments, scheduling, and routine administrative tasks with professionalism and discretion.

You’ll support deputies and staff, maintain accurate records, and ensure a welcoming, organized front-office environment for residents and visitors alike.

Qualifications

• High school diploma or GED or equivalent combination of education, training, and experience.
• Valid Colorado driver’s license.
• Ability to successfully complete pre-employment background screening.
• Ability to complete IC 100 and IC 700 within the first year of employment.
• Ability to complete required departmental training and maintain necessary system access or certifications.

Responsibilities

• Greet visitors, answer questions, and direct individuals to the appropriate personnel or resources.
• Answer incoming phone calls, respond to general emails, and ensure inquiries are handled professionally and efficiently.
• Provide courteous service to community members, law enforcement personnel, and partner agencies.
• Maintain a welcoming, organized, and professional front-office environment.
• Receive and process payments for traffic citations, VIN inspections, dog registrations, concealed handgun permits, civil process services, and other transactions.
• Maintain accurate financial records, issue receipts, and follow cash-handling procedures.
• Assist community members with understanding payment processes, forms, and services.
• Process and distribute traffic citations and related documentation to courts, state agencies, and others.
• Assist with receiving and processing civil papers, verifying information, collecting fees, and routing documents for service.
• Schedule VIN inspections and communicate appointment details to the public and personnel.
• Prepare correspondence, organize records, complete data entry, and maintain files.
• Work collaboratively with Sheriff’s Office personnel and other County departments.
• Handle sensitive information with confidentiality, professionalism, and discretion.
• Follow policies and know when to involve others.

Skills

Customer service

Reception

Organization

Attention to detail

Professionalism

Discretion

Teamwork

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Description

FRONT DESK ADMINISTRATIVE ASSISTANT – SHERIFF

BIG COUNTRY. CLOSE TEAM.

Be the First Friendly Face Behind Public Safety. Serve Gunnison County.

Pay Scale: $23.03 - $32.58

Schedule: Full-Time | Monday - Friday

Status: Non-Exempt

Location: Onsite | Gunnison, Colorado

Department: Gunnison County Sheriff’s Office

Be the first point of contact. Make a lasting impression.

Every great team needs someone who keeps things organized, welcomes people with professionalism, and ensures the details are handled.

The Gunnison County Sheriff's Office is looking for a friendly, dependable, and detail-oriented Front Desk Administrative Assistant to serve as the first point of contact for our community. In this role, you'll be the welcoming face and helpful voice of the Sheriff's Office, assisting residents, answering questions, processing payments, coordinating appointments, and providing essential administrative support.

You’ll work alongside law enforcement professionals in a fast-paced environment where excellent customer service, accuracy, discretion, and teamwork make a difference every day.

What You'll Do

Be the Welcoming Face of the Sheriff's Office

• Greet visitors, answer questions, and direct individuals to the appropriate personnel or resources.
• Answer incoming phone calls, respond to general emails, and ensure inquiries are handled professionally and efficiently.
• Provide helpful, courteous service to community members, law enforcement personnel, and partner agencies.
• Maintain a welcoming, organized, and professional front-office environment.

Handle Payments & Front-Office Transactions

• Receive and process payments for traffic citations, VIN inspections, dog registrations, concealed handgun permits, civil process services, and other Sheriff's Office transactions.
• Maintain accurate financial records, issue receipts, and follow established cash-handling procedures.
• Assist community members with understanding payment processes, required forms, and available services.

Keep Records & Administrative Processes Organized

• Process and distribute traffic citations and related documentation to courts, state agencies, and other appropriate recipients.
• Assist with receiving and processing civil papers, verifying information, collecting fees, and routing documents for service.
• Schedule VIN inspections and communicate appointment details to the public and Sheriff's Office personnel.
• Prepare correspondence, organize records, complete data entry, and maintain accurate electronic and physical files.

Support The Team Behind Public Safety

• Work collaboratively with Sheriff's Office personnel and other County departments to support daily operations.
• Handle sensitive information with confidentiality, professionalism, and discretion.
• Follow established policies and procedures while recognizing when questions or situations require additional assistance.

We're Looking For

We're looking for someone who brings a positive attitude, strong customer service skills, and exceptional attention to detail to a busy front-office environment. The ideal candidate is approachable, organized, dependable, and comfortable interacting with people from all walks of life—including individuals who may be frustrated, stressed, or navigating difficult situations.

What Makes You Successful In This Role

• People-First Customer Service: You enjoy helping others, communicate clearly, and treat everyone with patience, courtesy, and respect.
• Organization & Attention to Detail: You can manage multiple responsibilities, maintain accurate records, and ensure important details aren't overlooked.
• Professionalism Under Pressure: You remain calm, composed, and helpful when faced with challenging conversations or competing priorities.
• Confidentiality & Good Judgment: You understand the importance of protecting sensitive information, following procedures, and knowing when to involve the appropriate personnel.
• Technology & Administrative Skills: You're comfortable using computers, email, Microsoft Office, and electronic recordkeeping systems.
• Teamwork & Dependability: You take ownership of your responsibilities, follow through on commitments, and enjoy being part of a team that supports the community.

More than a front desk position

Working in the Sheriff's Office means being part of a team dedicated to public safety and community service.

While this is a civilian, non-sworn position, your work plays an important role in supporting law enforcement operations and providing essential services to the public.

You’ll be trusted to handle sensitive information, manage important transactions, and represent the Sheriff's Office with professionalism and integrity.

Your work helps our team serve the community effectively—and every interaction matters.

Why Gunnison County?

Big Country. Close Team. Real Impact.

At Gunnison County, public service is more than a job. It's an opportunity to make a meaningful difference in the community where you live, work, and play. As part of the Gunnison County Sheriff's Office, you'll join a dedicated team that values professionalism, accountability, teamwork, and service to others.

You’ll have the opportunity to build relationships, develop your administrative skills, and contribute to the daily operations of an organization committed to keeping our community safe.

And when the workday ends, you’re surrounded by everything that makes the Gunnison Valley extraordinary—from mountain trails and rivers to skiing, biking, and a strong sense of community.

Here, your contributions matter. Your team has your back. And your work makes a difference.

Compensation & Benefits

Compensation: $23.03 - $32.58 [pay will be determined based on qualifications and experience.]

The County pays monthly on the last weekday of the month.

Benefits: Gunnison County offers a comprehensive benefits package, subject to position eligibility, including:

• Medical, dental, and vision insurance
• Vacation leave beginning at 8 hours per month, based on years of service
• Sick leave at 8 hours per month
• 12 Paid holidays
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options, including Dependent Care FSA
• Employer-paid short-term disability insurance
• Employer-paid basic life insurance
• Optional supplemental life and accidental death and dismemberment (AD&D) coverage
• Employee Assistance Program (EAP)
• Employer-paid Norton LifeLock membership
• Employee wellness programs and events
• Discounted pet insurance and gym memberships
• Potential access to County employee housing, subject to availability
• Annual performance and merit review, with opportunities for pay advancement based on performance

Retirement Benefits – Colorado Retirement Association (CRA) Through Empower

• Mandatory 3% employee contribution to a 401(a) retirement plan
• 3% County employer contribution to the 401(a) plan
• Voluntary pre-tax or Roth 457(b) retirement contributions
• County employer matching contributions of up to 3% to the 457(b) plan, subject to applicable plan provisions

All benefits are subject to employment classification, eligibility requirements, and applicable plan documents.

Ready to join our team?

Bring your organizational skills, positive attitude, and commitment to service to the Gunnison County Sheriff's Office!

Requirements

Minimum qualifications

Required

• High school diploma or GED equivalent, or an equivalent combination of education, training, and experience as determined appropriate by Gunnison County.
• Valid Colorado driver's license.
• Ability to successfully complete applicable pre-employment background screening requirements.
• Ability to complete IC 100 and IC 700 within the first year of employment.
• Ability to complete required departmental training and maintain necessary system access or certifications associated with assigned duties.

Preferred

• One (1) year of experience in customer service, reception, office administration, or a related field.
• Experience handling payments, maintaining financial records, or performing general administrative duties.
• Experience working in a government, law enforcement, or public safety environment.