Front Desk Administrative Assistant

RLR, LLP; Cheyenne (WY); On-site; USD 38,000 - 48,000; Full time

Job summary

RLR, LLP is a growing CPA firm seeking a reliable front-desk administrator to welcome clients and support team operations. You will handle calls, scheduling, and records management with a client-focused approach in a fast-paced environment.

The role emphasizes professionalism, organization, and discretion, with opportunities to work across offices in Northern Colorado and Southeast Wyoming as part of a collaborative team.

Qualifications

• Must be the first point of contact for clients and visitors.
• Proficient with MS Office, particularly Word and Excel.
• Maintain accurate client records in an electronic system.
• Assist with scheduling meetings and updating calendars.

Responsibilities

• Greet clients and visitors with warmth and professionalism.
• Answer, screen, and route calls promptly.
• Maintain organized client records in the database.
• Keep the reception area stocked and presentable.
• Provide information in person, by phone, and by email.
• Prepare client deliverables accurately and on time.
• Sort and distribute mail and deliveries.
• Assist with scheduling and calendar management.
• Order office and kitchen supplies as needed.
• Perform general administrative duties (copying, filing, faxing).
• Uphold confidentiality and collaborate with team members.
• Assist with scanning and uploading tax documents into secure portals.

Skills

Client-facing

Organizational skills

Attention to detail

Self-motivation

Team collaboration

MS Office proficiency

Tools

Microsoft Word

Microsoft Excel

Job description

RLR, LLP is a growing full-service public accounting firm with offices in Northern Colorado and Southeast Wyoming. Our firm is one of the leading firms in the area focused on small business clients. By combining our expertise, experience and the energy of our staff, each client receives close personal and professional attention. We place strong emphasis on providing excellent client care to our small business clients. We strive to maintain an ideal work/life balance while offering a wonderful learning environment, exceptional professional growth, and varied and challenging work. Our team approach to client service, casual work environment and flexible hours provides our team members with superior work life balance.

We are looking for a reliable and detail-oriented individual to join our CPA firm. This is a client-facing role that requires professionalism, strong organizational skills, and the ability to thrive in a fast-paced environment. This role will be the first point of contact for clients and visitors, ensuring a welcoming experience while supporting our team with essential administrative tasks.

We're searching for someone that is self-motivated, client-focused, dependable, and has a strong work ethic. Must be able to use computers fluently, especially knowledge of Microsoft Office Word and Excel, and must be able to prioritize work, multitask, and interact with other employees, managers, and partners across the business, including in other office locations.

Responsibilities

• Greet clients and visitors with professionalism and warmth.
• Answer, screen, and route incoming calls promptly.
• Maintain accurate client records in our electronic database.
• Keep the reception area organized and stocked with necessary materials.
• Provide accurate and courteous information in person, by phone, and via email.
• Prepare client deliverables with accuracy and timeliness
• Receive, sort and distribute mail and deliveries.
• Assist with scheduling meetings and updating calendars.
• Order and maintain office and kitchen supplies.
• Perform general administrative duties (photocopying, filing, faxing).
• Uphold confidentiality and collaborate effectively with team members.
• Assist with scanning, organizing, and uploading tax documents into secure portals.
• Prepare client folders and ensure all required forms are available for appointments.
• Monitor and manage incoming client documentation for completeness.
• Support electronic filing processes by verifying signatures and required attachments.
• Handle confidential financial information with discretion and accuracy.
• Assist with scheduling client drop-offs and pick-ups during peak season.
• Provide basic guidance to clients on document submission procedures.

We are obligated to contact our clients if we receive an application from our client's employees.

Please note: No recruiters, employment agencies, or other sales calls. We will only respond to qualified candidates.

We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.