Front Desk

Troon; Pinetop-Lakeside (AZ); On-site; USD 32,000 - 40,000; Full time

Job summary

Pinetop Country Club in Pinetop, AZ is seeking a Front Desk Concierge to welcome guests and assist with information and services throughout their stay.

You will handle reservations, coordinate transportation and special requests, answer guest inquiries, and maintain a tidy, informative front desk area while upholding safety practices and courteous service.

This role offers regular hours and opportunities to contribute to a premium guest experience.

Qualifications

• High school diploma or GED, or 1–3 months related experience.
• Regular and reliable attendance.

Responsibilities

• Serve as a local information source for guests.
• Provide information about events within the resort and the surrounding area.
• Maintain brochure rack items in a clean, well-organized manner.
• Answer all incoming calls to the guest service desk.
• Assist guests with dining reservations, ordering flowers, wine, or gift baskets.
• Coordinate car and limousine service, and airline reservations.
• Provide directions and other special arrangements.
• Incorporate safe work practices in job performance.
• Perform other duties as required.

Education

High school diploma or GED

Job description

Pinetop Country Club
Pinetop, AZ 85935, USA

Description

Pinetop Country Club in Pinetop, AZ is excited to announce the exceptional career opportunity of Front Desk. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

Key Responsibilities of the Concierge:

Serves as a local information source for guests.

Provides information about special events within the resort and the surrounding area.

Maintains adequate supply of brochure rack items in a clean, well-organized manner.

Answers all incoming calls to the guest service desk.

Assists guests with various services such as: making dining reservations, ordering flowers wine, or gift baskets, coordinating car and limousine service, making or changing airline reservations, providing directions, and other special arrangements.

Assists guests with questions and concerns, makes suggestions and identifies possible solutions.

Incorporates safe work practices in job performance.

Performs other duties as required.

Minimum Qualifications for the Concierge:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Other Qualifications:

• Regular and reliable attendance.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.