Front Desk

ProSmile; Irvington (NJ); On-site; USD 28,000 - 32,000; Full time

Job summary

ProSmile is seeking a friendly Front Desk Receptionist to join our Operations team in Irvington, NJ. This non-exempt role offers hourly pay of $20.00–$23.00 and reports to the Office Manager, supporting patient flow, scheduling, and payments.

The ideal candidate will have a High School diploma or GED, a professional demeanor, excellent interpersonal and communication skills, and the ability to multitask while using a multi-line phone system.

Qualifications

• High School diploma or GED preferred.
• Professional and compassionate demeanor.
• Willingness to go above and beyond to ensure patient satisfaction.
• Excellent interpersonal skills and communications abilities.
• Impressive ability to efficiently manage multiple tasks.
• Computer competent and ability to work a multi-line phone system.

Responsibilities

• Greet patients and manage front desk with friendliness.
• Schedule appointments, handle paperwork, collect payments and insurance cards.
• Maintain reception area and inventory.
• Perform miscellaneous duties as assigned.

Skills

Professional demeanor

Interpersonal skills

Multitasking

Phone system

Communication skills

Education

High School diploma or GED

Tools

Multi-line phone system

Computer literacy

Job description

Job Title: Front Desk
Department: Operations
Reports to: Office Manager
FLSA Status: Non-Exempt
Compensation Information: $20.00-$23.00 per hour

Company Overview

ProSmile is the fastest growing dental organization on the East Coast and Midwest. Our premier DSO is led by world class dentists who understand what highly skilled dentists and dental professionals need to grow a practice while focusing on delivering the best-in-class clinical care to their patients. We offer up-to-date equipment and technology, experienced and friendly staff, and dentists who truly care about their patients, as well as competitive pay and, where applicable, a benefits package that includes medical, dental, vision, 401(k), training, and career growth opportunities.

Position Summary

ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first

Duties and Responsibilities

• Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
• Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
• Maintains reception area and inventory control of office supplies, patient literature and all related items.
• Performs miscellaneous job-related duties as assigned

Knowledge and Skills/Expected Competencies

• High School diploma or GED preferred
• Professional and compassionate demeanor
• Willingness to go above and beyond to ensure patient satisfaction
• Excellent interpersonal skills and communications abilities
• Impressive ability to efficiently manage multiple tasks
• Computer competent and ability to work a multi-line phone system