Front Desk

Deeb-; Calabash (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive health, dental, and vision

Life Insurance

Disability Insurance

401k Program with matching

Paid vacation

Paid holidays

Flexible schedules

Job summary

Deeb & Fanning DDS in North Carolina is seeking a dynamic Front Desk to join our fast-growing dental practice. You will greet patients, answer phones, schedule appointments, verify insurance, and ensure a smooth patient experience from check-in to checkout.

This role requires 1–3 years of front desk experience, excellent communication, and a friendly, professional presence. We offer competitive benefits, paid time off, and a supportive team in a welcoming office.

Qualifications

• 1–3 years of front desk/administrative experience preferred.
• Professional and friendly demeanor with strong communication.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Greet patients by name and ensure a welcoming office visit.
• Answer and manage phone calls and schedule appointments.
• Verify insurance and submit claims with required attachments.
• Assist patients with billing questions and payments.
• Follow up on rescheduled or unscheduled appointments.
• Support the team with clerical tasks and scheduling.

Skills

Customer service

Phone etiquette

Multitasking

Interpersonal skills

Communication

Job description

Location:Deeb & Fanning DDSWe are looking for a dynamic, experienced Front Desk to join our fast-growing team.Job Summary:We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.Primary Job Responsibilities:Completes daily insurance verifications for all scheduled patientsGreet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.Serve as the face of the company, offering friendly service to those entering the office or calling in on the phoneConfirm all future appointmentsAssist patients with billing questionsSubmit Insurance Claims with proper attachments and narratives.Follow-up with unscheduled recare/treatment appointments.Qualifications:1-3 years experience preferredOutstanding professionalism, high moral standards, and a self-motivated work ethicStrong communication and interpersonal skills to build trusting relationships with your co-workers and patientsDriven personality to want to strive to be the best in your profession and provide the best care for our patients.Compensation & Benefits:Guaranteed Hourly RatePaid Vacation & Paid Holidays401k Program: with matching contributionsBenefits: (offered at 30 hours or more)Competitive health, dental, and vision planLife Insurance and Disability InsuranceFlexible SchedulesFLSA Status:Non-ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.