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Benefits offered by this job
401(k)
Bonus based on performance
Employee discounts
Paid time off
Training & development
Extensive training opportunities
Positive work culture
Comprehensive benefits package
Job summary
A family-owned tire service company in Jackson, Tennessee is seeking a Front Counter Sales Associate to be the first point of contact for customers. This role involves assisting customers with their tire and automotive service needs, generating Repair Orders, and promoting additional services. Candidates must possess a high school diploma and familiarity with sales. If you are passionate about customer service and thrive in a fast-paced environment, we encourage you to apply and join our supportive team.
Qualifications
High School diploma or equivalent education.
Familiarity with sales and marketing software systems.
Basic understanding of automotive tire, lubrication, and maintenance services.
Experience in a retail setting, preferably in the automotive sector.
Proven ability in delivering excellent customer service and managing customer relationships.
Responsibilities
Welcome and assist customers promptly upon their arrival.
Handle incoming calls, schedule appointments, and manage customer inquiries.
Identify customer issues through consultation and perform basic vehicle inspections.
Generate detailed Repair Orders outlining the services required.
Review completed services with customers and process payments.
Skills
Customer service skills
Sales experience
Basic automotive knowledge
Education
High School diploma or equivalent
Tools
Sales and marketing software systems
Job description
A family-owned tire service company in Jackson, Tennessee is seeking a Front Counter Sales Associate to be the first point of contact for customers. This role involves assisting customers with their tire and automotive service needs, generating Repair Orders, and promoting additional services. Candidates must possess a high school diploma and familiarity with sales. If you are passionate about customer service and thrive in a fast-paced environment, we encourage you to apply and join our supportive team.