Front Counter ElectricalPlumbing Sales

Eckart, LLC; Fenton (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

Eckart, LLC cherche à recruter un membre pour son équipe de service client, chargé de fournir un service d'excellence, de traiter les commandes et de renforcer les relations avec les clients. Ce poste exige un bon niveau d'organisation et la capacité de travailler dans un environnement dynamique tout en offrant des opportunités d'apprentissage et une atmosphère de travail familiale.

Benefits

Medical, Dental, and Vision insurance after 30 days

401K match after one year of service

Paid time off

Paid Holidays

Employee discount at 5% over cost

Qualifications

• Diplôme de secondaire minimum requis.
• Connaissances en plomberie ou électromécanique considérées comme un atout.

Responsibilities

• Offrir un service à la clientèle exceptionnel au comptoir et par téléphone.
• Traiter les commandes et les retours des clients.
• Développer et maintenir des relations clients positives.

Skills

Organizational skills

Time management

Customer relationship development

Self-motivation

Education

High school diploma

Post-secondary courses in Plumbing

Post-secondary courses in Electrical

Knowledge of Plumbing, Electrical and Heating

Job description

Do you enjoy building a rapport with customers and better understanding their needs?

Are you sales oriented?

If you’ve answered yes to these questions, then come join our team at Eckart LLC.

We are currently in search of a career orientated person to join our Customer Service team on both the plumbing and electrical side. The position operates in a fast paced, dynamic, rewarding environment and will assume responsibility for all counter sales and product returns while providing expertise as a member of the customer service team.

WHY WORK FOR US

Medical, Dental, and Vision insurance after 30 days

401K match after one year of service

Paid time off

Paid Holidays

All full-time employees receive an employee discount at just 5% over Eckart’s cost.

Good group of people, low stress environment, family-oriented philosophy.

OUR MISSION

“Stock It, Know It, and Stand By It,”

OUR VISION

Eckart LLC strives to provide the finest quality products to contractors, facility maintenance departments, and homeowners. Our employees are highly trained and motivated to serve our customers.

DUTIES AND RESPONSIBILITIES

Offering exceptional customer service at our counter and over the phone

Responding to inquiries and processing incoming calls and orders

Processing orders in the system

Sourcing materials for customers when currently not in stock

Consistent training and understanding of current products

Developing and maintaining positive customer relationships

Handling returns as required

Keeping counter and sales area clean

Merchandising and showcasing product

Other duties as required

SKILLS AND COMPETENCIES

Ability to develop long-term relationships and generate referrals from your customers

Impeccable organizational skills with high attention to detail

Time management & multitasking skills to serve several customers at the same time

Self-motivated; able to function effectively both independently and as a member of a team

Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

Minimum of a high school diploma or equivalent required

Post-Secondary courses in Plumbing, Electrical or Heating are considered an asset

Knowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products would be considered an asset

Final candidates will be required to undergo and pass a pre-employment drug screen.

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