Front Counter Cashier - Fast-Paced Guest Service

WKS Restaurant Group; Morgan Hill (CA); On-site; USD 21,000 - 29,000; Full time

Job summary

The Cashier position at WKS Restaurant Group (El Pollo Loco) focuses on friendly customer service, accurate order processing, and secure payment handling at the front counter. The role supports restaurant operations by maintaining cleanliness and assisting team members as needed.

Candidates should be able to handle basic cash handling and POS tasks; no prior experience is required, with full training provided. Flexible hours, including evenings and weekends, are expected to support peak times.

Qualifications

• No prior experience required; restaurant or customer service experience preferred.
• High school diploma or equivalent preferred.
• Basic cash handling and POS experience preferred but not required.

Responsibilities

• Accurately take customer orders using the POS system and ensure proper menu item handling.
• Package food items according to Wendy’s standards and verify order accuracy before delivery to the guest.
• Maintain cleanliness of the front counter, beverage station, dining room, and restrooms as assigned.
• Restock cups, condiments, napkins, straws, lids, and other supplies throughout the shift.
• Assist with opening and closing duties, including cleaning equipment, wiping surfaces, and organizing work areas.
• Follow all food safety, sanitation, and temperature control requirements.

Skills

Cash handling

POS usage

Customer service

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

The Cashier position at WKS Restaurant Group (El Pollo Loco) focuses on friendly customer service, accurate order processing, and secure payment handling at the front counter. The role supports restaurant operations by maintaining cleanliness and assisting team members as needed.

Candidates should be able to handle basic cash handling and POS tasks; no prior experience is required, with full training provided. Flexible hours, including evenings and weekends, are expected to support peak times.