Cashier

El Pollo Loco; Katy (TX); On-site; USD 16,531 - 22,041; Full time

Job summary

El Pollo Loco in Katy, TX is seeking a Team Member - FOH/Cashier to greet guests, take orders, and process payments with a friendly, professional demeanor.

No experience is required, but guest service experience is preferred. A food handler card is required, and English communication is essential to serve guests effectively in a fast-paced environment.

Qualifications

• Food handler card is required.
• Must be able to communicate, speak and read English; second language is a plus.
• No experience is required, guest service experience preferred.
• No education is required, high school diploma and equivalent is preferred.
• Must be able to observe products and use best judgement prior to presenting products to guests to maintain high quality.

Responsibilities

• Greets guests, takes guest orders; upsells for every order.
• Collects payment and gives correct change; cash handling accuracy.
• Counts register at start and end of shift.
• Maintains quick and effective pace to meet service standards (walk-in, mobile order, drive-thru).
• Cleans and sanitizes the work area periodically.
• Supports and assists peers including expediter or service assistant.
• Assists in training new cashiers.
• Performs additional duties as assigned by supervisor.

Skills

Cash handling

English proficiency

Education

High school diploma or equivalent preferred

Job description

A bright future starts with us at El Pollo Loco. Allow us to work for you and get ready to experience a people-centric culture. Our priority is our people, and we offer an environment full of personal and professional growth opportunities. Our restaurants will give you the chance to experience a fun and productive workplace environment, where you will be able to think and help to produce multiple solutions. We are committed to helping your growth and will always fully invest in your success.

Our cashiers are the face of family and have the chance to be the first to interact with our guest, you will take care of our customers with a smile, friendly and a professional demeanor. You would be part of our teamwork who work collectively toward fully satisfying our guests.

Prior experience as customer service, cashier, associate, restaurant crew member, team member or other part time restaurant job experience is not required but is preferred.

Requirements/Responsibilities

• Follows company food handling and safety procedures.
• Greets guests, takes guest orders. Suggestive sells and/or upselling for every order taken.
• Collects payment, gives guests correct changes. Is responsible for proper cash handling and any cash shortages and/or overages. Cashier must count register at the start and end of the shift.
• Works at a quick and effective pace that meets or exceeds company service time standards (walk-in, mobile ordering and drive-thru)
• Cleans and sanitizes the entire work area periodically.
• Supports and assists peers including but not limited to expediter and/or service assistant.
• Assists in training new cashiers
• Periodically performs additional duties as assigned by the supervisor.

Physical Requirements

• Requires long periods of standing and walking.
• Must be able to work under stress/pressure of peak periods
• Must have a high level of mobility/flexibility to reach, bend, scrub, wipe and lift 25lbs.

Qualification Standards

• Food handler card is required
• Must be able to communicate, speak and read English, second language is a plus.
• No experience is required, guest service experience preferred
• No education is required, high school diploma and equivalent is preferred.
• Must be able to observe products and use best judgement prior to presenting products to the guests to ensure a high level of food quality is maintained.

Job opportunities as Team Member - FOH, Cashier are generally offered as full time or part time restaurant job.

Made Fresh. Made by Hand. Made every day.
It all comes down to fresh. Fresh salsas made from scratch, fresh sliced avocados and of course, fresh, never frozen, fire-grilled chicken. Because maximum freshness means maximum flavor.