Client Experience Coordinator

FACE FOUNDRIÉ®️; St. Louis (MO); On-site; USD 1,929,000 - 2,480,000; Full time

Job summary

A leading facial bar in St. Louis is seeking a Front Bar Receptionist to ensure a positive atmosphere for guests. Responsibilities include maintaining high customer service standards, meeting sales goals, and assisting in operational processes. Ideal candidates will have at least one year of guest service experience, sales acumen, and preferably experience in a salon environment. This role requires availability during nights and weekends, offering both full-time and part-time positions.

Qualifications

• 1 year of guest service experience required.
• Sales and marketing experience is important.
• Salon experience preferred, especially for current esthetic students.

Responsibilities

• Create a welcoming experience for guests.
• Meet or exceed sales goals set by the Salon Manager.
• Maintain cleanliness and store standards.
• Notify when supplies are low to the Salon Manager.
• Assist in all in-store operational processes.
• Ensure store standards are adhered to at all times.
• Accurately follow all company timekeeping procedures.
• Attend mandatory training and team meetings.
• Follow safety, sanitation and hygiene procedures to ensure compliance at all times.
• Keep the store clean and fully stocked at all times.

Skills

Customer service

Sales

Phone etiquette

Timekeeping procedures

Safety & hygiene compliance

Store standards

Education

High School or equivalent

Job description

Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!

The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.

As a Front Bar Receptionist you will perform the following critical functions.

• Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
• Meet or exceed sales goals set by the Salon Manager.
• Explain, sell, recommend FACE FOUNDRIÉ products.
• Work with the Salon Manager to notify when supplies are low.
• Assist in all in-store operational processes.
• Ensure store standards are adhered to at all times.
• Accurately follow all company time keeping procedures.
• Attend mandatory training and team meetings.
• Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
• Responsible for keeping the store clean and fully stocked at all times.

Experience

• Guest Service Experience (1 year)
• Sales and Marketing Experience
• Salon Experience Preferred
• Current Esthetic Students Preferred

Job Type: Full Time, Part Time

Availability: Nights and Weekends Required

Education: High School, or equivalent

Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.